Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Niello BMW Elk Grove
Elk Grove, CA
302 Reviews
Here at Niello BMW Elk Grove, we are committed to providing distinctive automotive products and exceptional service while treating our customers and employees with unyielding integrity.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday Closed
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday Closed
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 302 reviews
June 23, 2023
My prescription sunglasses came out missing after I got my car back from them I called they said we don’t take nothing out of the customers car but I’m 100%. I have my driving prescription sunglasses in th my car back from them I called they said we don’t take nothing out of the customers car but I’m 100%. I have my driving prescription sunglasses in the car I always keep them in my car I never ever take them out period I don’t know what else to say those glasses cost me over $582 sad More
by BROADWAYAUTOSOUND
Verified CustomerEmployees Worked With
Don’t remember
June 18, 2023
Knowledgeable and friendly staff. Very professional . Very good attention to details . Very good follow yup after sale Very professional . Very good attention to details . Very good follow yup after sale More
by COURTESYMOTORSRF
June 18, 2023
Fantastic service and now have a long term relationship with this dealership. Richard Mendez, Tom H. And the all dealership support teams are fantastic. with this dealership. Richard Mendez, Tom H. And the all dealership support teams are fantastic. More
by JONATHANLEWIS5323
Employees Worked With
Other Employees :
Richard Mendez
June 18, 2023
Great services. Bib Caulder is an excellent service advisor. I’m really happy with the details and professionalism that Bob is providing to me as a customer. Bib Caulder is an excellent service advisor. I’m really happy with the details and professionalism that Bob is providing to me as a customer. More
by TUANTRANZ
Employees Worked With
Bob Caudle
June 07, 2023
The service and communication from the team at Niello was excellent. I was however disappointed when I did pick my car up after nearly 3 weeks at the service department. The parts had to come from Germany excellent. I was however disappointed when I did pick my car up after nearly 3 weeks at the service department. The parts had to come from Germany and took extra time, I was fine with that. The problem was they left my car in the lot for those three weeks and it was filthy. They could have at least had their detail department clean it before they called for pickup. More
by Mach05
Employees Worked With
Trevor
June 07, 2023
Good service in a timely manner. They answered all my questions and will return for service in the future. They answered all my questions and will return for service in the future. More
by JCSMITH427
Employees Worked With
June 07, 2023
Ok, quick service adviser very professional and expert and solve all my issues he take care for m and solve all my issues he take care for m More
by jrybanez.architects
Employees Worked With
June 02, 2023
Great service always, Treaver is so nice he is very professional its nice to have the same representative each time. This is our 3rd BMW professional its nice to have the same representative each time. This is our 3rd BMW More
by coyote2047
Employees Worked With
