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Niello BMW Elk Grove

Elk Grove, CA

Overview
Employees
Reviews
Vehicles
4.7
263 Reviews
Here at Niello BMW Elk Grove, we are committed to providing distinctive automotive products and exceptional service while treating our customers and employees with unyielding integrity.
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8580 Laguna Grove Dr

Elk Grove, CA

95757

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Showing 263 reviews

February 24, 2024

Very helpful excellent hardworking knowledgeable did very thing at our expectation and great personality thanks More

by Av
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Darren Wilkerson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jas Hira
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Sulman
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 24, 2024 -

Av responded

Ok

Feb 25, 2024 -

Niello BMW Elk Grove responded

Thanks for sharing your thoughts about your experience with Niello BMW Elk Grove. We appreciate your business and hope to see you again soon! Paul Suchanek General Manager psuchanek@niello.com (916) 687-9000

February 22, 2024

Excellent team they work extremely hard to earn your business and will do everything in their power to make sure your happy with your new purchase. Jas was very helpful throughout the process after 3 vi More

by ali.mashuk2001
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike Sulman
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 22, 2024 -

Niello BMW Elk Grove responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Paul Suchanek General Manager psuchanek@niello.com (916) 687-9000

February 20, 2024

Got my i7 configured as wished and the car came out as expected. Great experience with Ed. He was promptly with my questions. More

by peihmal
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ed Alnasir
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 21, 2024 -

Niello BMW Elk Grove responded

Thank you so much for your kind words for Ed, and for taking the time to leave us this wonderful feedback! Paul Suchanek General Manager psuchanek@niello.com (916) 687-9000

February 19, 2024

This was the oddest negotiation I have ever experienced, I didn't know what I was paying for the car until the finance part started. I was waiting for the sales manager to come back with final numbers, whe More

by LYNDASCA
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Ed Alnasir
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 22, 2024 -

Niello BMW Elk Grove responded

Lynda, We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns. Please let us know the best way to reach you. Paul Suchanek General Manager psuchanek@niello.com (916) 687-9000

February 13, 2024

Love the ease of the transaction! Know trade in amount and final price of vehicle before I arrive at the dealership. Only have to sign docs and drive away with my new car! More

by ALISON15
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tom Choonhaurai
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 14, 2024 -

Niello BMW Elk Grove responded

Alison, Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated! All of us at Niello BMW Elk Grove are glad to have you as a customer. Paul Suchanek General Manager psuchanek@niello.com (916) 687-9000

February 12, 2024

Geoff did a great job helping me secure the car I wanted on short notice. I bought the car a night, and he brought me the details of what repairs had been done on the car (replacing a tire). Very happy with More

by BWKRANTZ
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Geoff Metge
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 12, 2024 -

Niello BMW Elk Grove responded

Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated! Geoff and our team here at Niello BMW Elk Grove are glad to have you as a customer. Paul Suchanek General Manager psuchanek@niello.com (916) 687-9000

February 12, 2024

Thank you Boby, nice guy, exelent costumer service! Will recommend to my friends!!! Good job! More

by USMIG55
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
BOBBY PHAM
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 12, 2024 -

Niello BMW Elk Grove responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Niello BMW Elk Grove. Paul Suchanek General Manager psuchanek@niello.com (916) 687-9000

February 08, 2024

I like the attention , when arrived they having prepared the car for me and go More

by ILDEFONSOCJ
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Darren Wilkerson
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 08, 2024 -

Niello BMW Elk Grove responded

Thank you so much for choosing Niello BMW Elk Grove! Please let Darren know if we can be of any more assistance! Paul Suchanek General Manager psuchanek@niello.com (916) 687-9000

February 01, 2024

Everyone at the dealership, especially Jas Hira, was very professional and I did not feel pressured at all. More

by Scott
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Jas Hira
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 02, 2024 -

Niello BMW Elk Grove responded

We are very happy to hear that Jas provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Paul Suchanek General Manager psuchanek@niello.com (916) 687-9000

February 01, 2024

As a BMW customer for many years now I recently had a great experience at Niello BMW of Elk Grove . Jas, my sales rep, led me to find the car that was fit for me & handled all my documents in swift and t More

by dangelo580
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jas Hira
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 02, 2024 -

Niello BMW Elk Grove responded

Thank you for your kind words for Jas and this review! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Niello BMW Elk Grove. Paul Suchanek General Manager psuchanek@niello.com (916) 687-9000

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