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Niello BMW Elk Grove

Elk Grove, CA

Overview
Employees
Reviews
Vehicles
4.8
391 Reviews
Here at Niello BMW Elk Grove, we are committed to providing distinctive automotive products and exceptional service while treating our customers and employees with unyielding integrity.
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8580 Laguna Grove Dr

Elk Grove, CA

95757

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Showing 391 reviews

May 11, 2025

In spite of fact that my spouse and i felt we found a vehicle to suit her needs that hope was dashed after she the vehicle for a day! Whatever reason ? She felt the road or wind noise in car was too much More

by MCCLLLR
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Essex Salcido
5.0
This rating includes all reviews, with more weight given to recent reviews.
STEVE TRACY
5.0
This rating includes all reviews, with more weight given to recent reviews.
ALEXIS GALINDO
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 11, 2025 -

Niello BMW Elk Grove responded

Thank you for sharing your experience with us! We're happy to hear it went well and truly appreciate your feedback. David Sotomayor Business Development Mgr. David.sotomayor@niello.com (916) 971-2131

May 11, 2025

I purchased a trade-in vehicle. My salesman Ozzie always answered his phone. The dealership claimed to had put new tires. They actually had not. Neillo refunded me the replacement More

by S_GRAHAM
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Paul Suchanek
3.0
This rating includes all reviews, with more weight given to recent reviews.
David Sotomayor
3.0
This rating includes all reviews, with more weight given to recent reviews.
Mike De La Pena
4.0
This rating includes all reviews, with more weight given to recent reviews.
Ozzie Cortez
4.0
This rating includes all reviews, with more weight given to recent reviews.
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May 10, 2025

Everyone is very helpful , very nice and accommodating. When I went back and needed additional help for setting up something, it was done quickly. I highly recommended the Niello BMW. More

by PAM_BITANCOR
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jerome Duco
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 10, 2025 -

Niello BMW Elk Grove responded

Thank you for sharing your experience with us! We're happy to hear it went well and truly appreciate your feedback. David Sotomayor Business Development Mgr. David.sotomayor@niello.com (916) 971-2131

May 10, 2025

Awesome dealership and we got the best trade in value and the great car.that we liled. More

by Supet Kim Chi
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
CJ Phan
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 10, 2025 -

Niello BMW Elk Grove responded

Thanks for your feedback on your recent visit to Niello BMW Elk Grove. It's great to hear that we were able to assist you and that you had such a positive experience. David Sotomayor Business Development Mgr. David.sotomayor@niello.com (916) 971-2131

May 10, 2025

Thank you for all your help in finding a car from Neillo BMW in Elk Grove More

by CONTACTJASONMILLER
Recommend Dealer
Yes
Employees Worked With
Ed
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May 10, 2025 -

Niello BMW Elk Grove responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. David Sotomayor Business Development Mgr. David.sotomayor@niello.com (916) 971-2131

May 10, 2025

I enjoy the whole buying experience, specially CJ Phan was good help, thanks to all. More

by Supet Kim Chi
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
CJ Phan
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 10, 2025 -

Niello BMW Elk Grove responded

Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated! All of us at Niello BMW Elk Grove are glad to have you as a customer. David Sotomayor Business Development Mgr. David.sotomayor@niello.com (916) 971-2131

May 09, 2025

All staff provided good customer service overall at all categories from shopping to buying the car. More

by kleporsche
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
CJ Phan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 09, 2025 -

Niello BMW Elk Grove responded

Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated! All of us at Niello BMW Elk Grove are glad to have you as a customer. David Sotomayor Business Development Mgr. David.sotomayor@niello.com (916) 971-2131

May 07, 2025

Moh was a great to work with. He listened to our requests and tried everything to make our dream come true of owning a 2025 330I More

by FOUAD150
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
MOH MOSSA
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 07, 2025 -

Niello BMW Elk Grove responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! David Sotomayor Business Development Mgr. David.sotomayor@niello.com (916) 971-2131

May 07, 2025

Everything was great. I have purchased from Niello and my experience has been consistently great. More

by KMDBAKER
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
MOH MOSSA
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 07, 2025 -

Niello BMW Elk Grove responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. David Sotomayor Business Development Mgr. David.sotomayor@niello.com (916) 971-2131

May 06, 2025

Everyone was very friendly and kind. Jas was exceptionally professional, transparent, polite, patient and diligent. More

by leslieromeo
Recommend Dealer
Yes
Employees Worked With
Jas Hira
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 06, 2025 -

Niello BMW Elk Grove responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. David Sotomayor Business Development Mgr. David.sotomayor@niello.com (916) 971-2131

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