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Niello BMW Elk Grove

Elk Grove, CA

Overview
Employees
Reviews
Vehicles
4.8
302 Reviews
Here at Niello BMW Elk Grove, we are committed to providing distinctive automotive products and exceptional service while treating our customers and employees with unyielding integrity.
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8580 Laguna Grove Dr

Elk Grove, CA

95757

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Showing 302 reviews

November 23, 2024

Were very nice and respectful. Where able to help me find a car that I love. More

by JUANTADEO1715
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
MOH MOSSA
5.0
This rating includes all reviews, with more weight given to recent reviews.
AUSTIN BHAURA
5.0
This rating includes all reviews, with more weight given to recent reviews.
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November 20, 2024

The sales experience was easy, and dealing with the staff went well. Negotiations were fair and to get to the handshake was a good experience overall. More

by ebghost
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Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
CJ Phan
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 21, 2024 -

Niello BMW Elk Grove responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. Please don't hesitate to reach out if you need anything else. David Sotomayor Business Development Mgr. David.sotomayor@niello.com (916) 971-2131

November 17, 2024

No pressure sales. Helpful, friendly, an overall good experience. Would definitely recommend buying from these guys. More

by PATRICE
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Trade-in Experience
Purchase Time
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Recommend Dealer
Yes
Employees Worked With
Ed Alnasir
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 18, 2024 -

Niello BMW Elk Grove responded

Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Niello BMW Elk Grove. We look forward to having you as one of our valued customers for many more years to come! David Sotomayor Business Development Mgr. David.sotomayor@niello.com (916) 971-2131

November 14, 2024

CJ and Niello EG have been great. I went in to try a specific model, but CJ sold me on something better. Everyone in the office was kind and I was greeted everywhere I went. I appreci More

by fionaschiang
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
CJ Phan
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 15, 2024 -

Niello BMW Elk Grove responded

Thank you so much for your kind words for CJ, and for taking the time to leave us this wonderful feedback! David Sotomayor Business Development Mgr. David.sotomayor@niello.com (916) 971-2131

November 13, 2024

Great service and experience with the team at Niello. Darren was especially supportive and went above and beyond to make us feel like our $120k investment was important and protected in every way. Than More

by BRAZMANTANGO
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Darren Wilkerson
5.0
This rating includes all reviews, with more weight given to recent reviews.
CJ Phan
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 15, 2024 -

Niello BMW Elk Grove responded

It's fantastic to hear that Darren and the team provided you with great customer service while assisting you! We truly appreciate the opportunity to do business with you. Thanks for choosing Niello BMW Elk Grove! David Sotomayor Business Development Mgr. David.sotomayor@niello.com (916) 971-2131

November 11, 2024

Elisa was excellent and the entire Niello BMW team made it a great experience - I would highly recommend them to anyone. More

by GKREFT
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
ELISA GALA
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 12, 2024 -

Niello BMW Elk Grove responded

It's fantastic to hear that Elisa provided you with great customer service while assisting you! We truly appreciate the opportunity to do business with you. Thanks for choosing Niello BMW Elk Grove! David Sotomayor Business Development Mgr. David.sotomayor@niello.com (916) 971-2131

November 10, 2024

Great people. Great service. No pressure. Fair price. A very nice experience while buying a car More

by BILLYOUNG1228
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Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Essex Salcido
5.0
This rating includes all reviews, with more weight given to recent reviews.
Osvaldo Cortez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 11, 2024 -

Niello BMW Elk Grove responded

Hi Billy: Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated! All of us at Niello BMW Elk Grove are glad to have you as a customer. David Sotomayor Business Development Mgr. David.sotomayor@niello.com (916) 971-2131

November 10, 2024

They were awesome to sell me the car I wanted. The process was quick a simple. More

by Jforonda
Recommend Dealer
Yes
Employees Worked With
TRAVIS GLESSNER
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 11, 2024 -

Niello BMW Elk Grove responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Niello BMW Elk Grove! David Sotomayor Business Development Mgr. David.sotomayor@niello.com (916) 971-2131

November 08, 2024

Easiest car buying experience ever. Didn’t even have to go to the dealership. Did everything online and they brought the car to me. More

by KCTERAMOTO7
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Essex Salcido
5.0
This rating includes all reviews, with more weight given to recent reviews.
Osvaldo Cortez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 11, 2024 -

Niello BMW Elk Grove responded

It's fantastic to hear that we provided you with great customer service while assisting you! We truly appreciate the opportunity to do business with you. Thanks for choosing Niello BMW Elk Grove! David Sotomayor Business Development Mgr. David.sotomayor@niello.com (916) 971-2131

November 07, 2024

CJ Phan and the whole staff were awesome, he worked really hard to make sure that I left with a car. I left with my new favorite car this beautiful X1 BMW X Drive and I love it.... More

by 000Empress
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Darren Wilkerson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jerome Duco
5.0
This rating includes all reviews, with more weight given to recent reviews.
CJ Phan
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 11, 2024 -

Niello BMW Elk Grove responded

We are so glad that we had the opportunity to work with you, and that our team could make this a top-notch experience. We look forward to continuing to serve you in the future! David Sotomayor Business Development Mgr. David.sotomayor@niello.com (916) 971-2131

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