Niello Audi - Service Center

Customer-oriented. Excellent and personable service. I recommend this dealership for sales and service with no reservation. Excellent and personable service. I recommend this dealership for sales and service with no reservation. More

James French, Mark in the shop and Isaac in parts went above and beyond with my extensive car repair. above and beyond with my extensive car repair. More

I can’t help but feeling I was ripped off. Basically a glorified oil change for over $1000. My bad for allowing that to happen. Spent $500 diagnosing two other concerns and no resolution of ei Basically a glorified oil change for over $1000. My bad for allowing that to happen. Spent $500 diagnosing two other concerns and no resolution of either. Likely last time servicing my car at niello. More

Omar was super helpful and transparent with me about my cars needs. He was super awesome getting me an Uber from campus and back! cars needs. He was super awesome getting me an Uber from campus and back! More

I requested the Dealer though the Service Department to find me a used Q5 to replace my vehicle which was damaged beyond repair. They did so within a short period and I am fully satisfied with the 2021 Q5 find me a used Q5 to replace my vehicle which was damaged beyond repair. They did so within a short period and I am fully satisfied with the 2021 Q5 they identified for me. The transaction was handled smoothly and without surprises. More

Dain was great. Answered all my questions and got me in and out. Much better visit this time Answered all my questions and got me in and out. Much better visit this time More

We always bring our Audi's to Niello for service for the peace of mind of having factory-trained mechanics and OEM parts. Dain Bryant has been our advisor for years. Dain is great to work with, knows his st peace of mind of having factory-trained mechanics and OEM parts. Dain Bryant has been our advisor for years. Dain is great to work with, knows his stuff, and a problem solver. The service is always excellent - Niello service staff gets it right the first time. We highly recommend Niello's service department and Dain. More

Audis are pieces of junk. I will never buy another. 83,000 miles and over $20,000 worth of repairs. Now the propeller shaft has gone bad, timing chain needs replacement, trans I will never buy another. 83,000 miles and over $20,000 worth of repairs. Now the propeller shaft has gone bad, timing chain needs replacement, transmission pan is leaking for the second time. $12,000 in repairs. We just spent $4000, less than six months ago on other repairs. Another $3000 a few months before that. If you have to get an Audi, Lease and then return it before it gets 40,000, because it’s all downhill from there. More

First rate service, technicians are friendly and knowledgeable, willing to go beyond simple routines. Can enthusiastically recommend. knowledgeable, willing to go beyond simple routines. Can enthusiastically recommend. More

Love going to Audii. Hector always gives great customer service and listens intently to try and figure out what service my car needs. Hector always gives great customer service and listens intently to try and figure out what service my car needs. More