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Niello Audi - Service Center

Sacramento, CA

4.8
367 Reviews

367 Reviews of Niello Audi - Service Center

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June 09, 2023

James always takes great care of us. He is kind and attentive to our concerns. Highly recommend. More

by vicki17
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James
Report | Print
Jun 14, 2023 -

Niello Audi responded

Vicki, We are truly lucky to have James on our team here in Sacramento. Thank you for taking the time to recommend him!

June 09, 2023

Very efficient organization with great value for the customer. I highly recommend Niello Audi service. More

by DICKDALPINO
Recommend Dealer
Yes
Employees Worked With
Cain Carter, Charlie Zink
Report | Print
Jun 14, 2023 -

Niello Audi responded

Thank you for your recommendation, Dick! It's wonderful to know that you notice the efficiency and value when you choose Niello Audi for your service needs. See you next time!

June 08, 2023

My experience was Great! I will always come here to get my service done. Thanks! More

by MESTARLING
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Carr, Charlie Zink
Report | Print
Aug 03, 2023 -

Niello Audi responded

Thank you for your continued trust and support! We look forward to your next service visit.

June 08, 2023

Service was excellent with good communication before and during the service. Hector was a pleasure to work with. More

by bmorecraftjr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hector Guadamez
Report | Print
Jul 26, 2023 -

Niello Audi responded

This is what we love to hear! Thank you for taking the time to acknowledge Hector's great work. We will make sure to pass your review along!

June 08, 2023

Each visit is a pleasant experience. I receive fast service and the staff is friendly. More

by JANET.SARAVIA.916
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Omead
Report | Print
Jun 14, 2023 -

Niello Audi responded

Thank you for trusting Omead and the rest of our team with your Audi, Janet! We look forward to continuing to provide you with 5-star service for years to come.

June 08, 2023

James was awesome. Great customer service and really clear with what needed to be done. Really appreciate him a lot. Also the tracking apps were awesome and the service More

by Nitero
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
James French
Report | Print
Jun 14, 2023 -

Niello Audi responded

We're happy to hear that James provided you with such a wonderful service experience, Nitero! It's great to know that you appreciated our online interface, service forms, and tracking applications. If we can answer any questions about our service pricing, please do not hesitate to reach out to us.

June 08, 2023

Great customer support by service advisor Omead and great car service. Thank you appreciate the continuous great service. More

by MAHNAZ.HASHEMKHANI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Omead , service advisor
Report | Print
Jun 14, 2023 -

Niello Audi responded

Isn't Omead wonderful? Thank you for taking the time to acknowledge his great work, Mahnaz! We are so lucky to have Omead on our team here in Sacramento. See you for your next service!

June 08, 2023

Excellent customer service! Service department completed the service at the requested time. And, Cain Carter in the sales department is the BEST! More

by njmattson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dain Bryant, Cain Carter
Report | Print
June 08, 2023

Friendly service，professional staff，I sold and brought a car here. The process was smooth! More

by tiffanywan1127
Recommend Dealer
Yes
Employees Worked With
Tony
Report | Print
Jul 26, 2023 -

Niello Audi responded

Thank you for taking the time to let us know, Tiffany! Our team will be here for you in Sacramento whenever you need us next.

June 08, 2023

Tatiana was great to work with! She was friendly & very professional & responsive. A keeper for sure! More

by LAURAKLEW
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cain Carter and Tatiana
Report | Print
Jun 14, 2023 -

Niello Audi responded

Thank you for taking the time to acknowledge Tatiana's great work, Laura! We will make sure to share your kind words with her and look forward to your next visit.

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