Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Dealership
Write a review

Niello Audi - Service Center

Sacramento, CA

4.8
362 Reviews

362 Reviews of Niello Audi - Service Center

Sort by
June 10, 2023

Everyone was very friendly, professional, and nice. My repair experience was quick, easy, and convenient. I appreciate the Lyft ride to get to work which is very important to me. I appreciate the profe More

by Sheri C
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James French
Report | Print
Jun 14, 2023 -

Niello Audi responded

We're so glad to hear that your car is driving better, Sheri! Thank you for taking the time to let us know that your recent service visit was so efficient and convenient. We will make sure to let our management know that you appreciated the Lyft to work. See you for your next service visit!

June 10, 2023

Dain and the tech were awesome! ! Great communication, friendly, professional. Will go back for sure. More

by jbuckel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dain in service
Report | Print
Jul 26, 2023 -

Niello Audi responded

Thank you for taking the time to walk us through your recent service visit with Dain and Niello Audi! We're happy to hear that he provided you with great communication and professional service. We look forward to working with you again in the future!

June 10, 2023

Great, prompt service and communication. I plan on using Niello for other future service items. More

by ILDIKO.SYNHORST
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dane
Report | Print
Jun 14, 2023 -

Niello Audi responded

Thank you for taking the time to let us know, Ildiko! We look forward to continuing to serve you for years to come.

June 10, 2023

pleasant atmosphere, people were very friendly. the service was done sooner than expected. it was clean. More

by rindyo8
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dain
Report | Print
Jul 26, 2023 -

Niello Audi responded

We're happy that we were able to complete your service quicker than expected! Thank you for choosing Niello Audi Service Center.

June 10, 2023

Very satisfied with the work and service provided by the Audi service department. My representative does an outstanding job. More

by ATAGLANCE45
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dane
Report | Print
Jun 14, 2023 -

Niello Audi responded

We're glad that Dane and his team provided you with a 5-star service visit! We will make sure to let him know that you mentioned him in your review.

June 09, 2023

James always takes great care of us. He is kind and attentive to our concerns. Highly recommend. More

by vicki17
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James
Report | Print
Jun 14, 2023 -

Niello Audi responded

Vicki, We are truly lucky to have James on our team here in Sacramento. Thank you for taking the time to recommend him!

June 09, 2023

Very efficient organization with great value for the customer. I highly recommend Niello Audi service. More

by DICKDALPINO
Recommend Dealer
Yes
Employees Worked With
Cain Carter, Charlie Zink
Report | Print
Jun 14, 2023 -

Niello Audi responded

Thank you for your recommendation, Dick! It's wonderful to know that you notice the efficiency and value when you choose Niello Audi for your service needs. See you next time!

June 08, 2023

Tatiana was great to work with! She was friendly & very professional & responsive. A keeper for sure! More

by LAURAKLEW
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cain Carter and Tatiana
Report | Print
Jun 14, 2023 -

Niello Audi responded

Thank you for taking the time to acknowledge Tatiana's great work, Laura! We will make sure to share your kind words with her and look forward to your next visit.

June 08, 2023

Excellent customer service! Service department completed the service at the requested time. And, Cain Carter in the sales department is the BEST! More

by njmattson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dain Bryant, Cain Carter
Report | Print
June 08, 2023

Friendly service，professional staff，I sold and brought a car here. The process was smooth! More

by tiffanywan1127
Recommend Dealer
Yes
Employees Worked With
Tony
Report | Print
Jul 26, 2023 -

Niello Audi responded

Thank you for taking the time to let us know, Tiffany! Our team will be here for you in Sacramento whenever you need us next.

1
...
31
32
33
...
37