Niello Audi - Service Center

Very smooth procedure for coating for Q5, Tatyana great to work with! Both Tatyana and Erik were very helpful in allowing me to drop off my 2004 Allroad for servicing when I picked up the Q5, and Erik fol to work with! Both Tatyana and Erik were very helpful in allowing me to drop off my 2004 Allroad for servicing when I picked up the Q5, and Erik followed up with servicing details. Personally, I don't think dropping the courtesy driver and substituting with Lyft is a good idea. Lots of reports about unsavory Lyft and Uber drivers. As a single, older female, I do not use Lyft or Uber. I much prefer a vetted driver from the dealership. More

Mr Dain was very professional, polite and exceptional. My visit was A-1. He made my day. My visit was A-1. He made my day. More

Always a pleasure to visit Niello where the team excels at providing outstanding customer service. We’re always impressed with the cleanliness of the shop. at providing outstanding customer service. We’re always impressed with the cleanliness of the shop. More

The service was great, when discussing buying my car, the dealer was patient in answering my questions. Also, after buying my car, the dealer offered me much help with the car, like connecting to MyAudi app. dealer was patient in answering my questions. Also, after buying my car, the dealer offered me much help with the car, like connecting to MyAudi app. More

Service is always great. Omead is my service guy and he is incredible. Hands the best customer and puts my best interests first which means the most to me. Omead is my service guy and he is incredible. Hands the best customer and puts my best interests first which means the most to me. More

I recently had my car serviced at Niello Audi (2350 Auburn Blvd, Sacramento), and I couldn’t be happier with the experience. From start to finish, the team at Niello Audi was professional, friendly, an Auburn Blvd, Sacramento), and I couldn’t be happier with the experience. From start to finish, the team at Niello Audi was professional, friendly, and knowledgeable. The service Consultant Omead Anwar was incredibly helpful in explaining the repairs my car needed and answering all of my questions. The technicians did a great job with the repairs, and my car now runs like new. Omead went above and beyond to fix the issues I had with the car after purchasing it in other dealership, and I will definitely be returning for future service appointments. Thank you, Omead and Niello Audi Team, for providing such a great experience! More