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Niello Audi - Service Center

Sacramento, CA

4.8
336 Reviews

336 Reviews of Niello Audi - Service Center

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October 29, 2023

Omar has always been an excellent consultant when I do business with Niello Audi. He is professional and makes my experience pleasant when coming in for my car’s servicing. Thank you! More

by mustafarasheed
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Omead Anwar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dain Bryant
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Rajan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 30, 2023 -

Niello Audi responded

Isn't Omar amazing? We are truly lucky to have him on our team here in Sacramento and it's great to know that he always provides you with 5-star service. Thank you for choosing Niello Audi!

October 28, 2023

Niello Audi has been most helpful with all of our service needs. Hector is knowledgeable and professional. We feel very comfortable relying on him to do what is best for our car. He’s the best! More

by KAREN.SYLVIA.SUHR
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hector Guadamuz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 30, 2023 -

Niello Audi responded

Karen, We're thrilled to know that Hector and the rest of our team here in Sacramento have been so helpful with all of your service needs. We appreciate your feedback and will make sure Hector sees your review. Happy driving!

October 27, 2023

They provided fast and efficient service. The communication was great and I was very happy with the level of service. More

by MB95066
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dain Bryant
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 30, 2023 -

Niello Audi responded

Thank you for taking the time to let us know! Providing efficient service for our customers is one of our top priorities here at Niello Audi, so we're glad to know we met the mark. We look forward to seeing you for your next service!

October 27, 2023

Very positive experience. I would describe it as seamless. Easy to schedule an appointment, car repaired completely, no hassle pickup. More

by DAROLD0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Bunker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dain Bryant
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 31, 2023 -

Niello Audi responded

It's wonderful to hear that your recent service visit was a seamless and overall positive one! Please let us know if there are any Audi sales, service, or parts needs that we can lend a hand with in the future.

October 25, 2023

Very efficient and good customer service . Car was ready before time promised. Friendly and efficient loaner car service More

by GLORIA.TAKAGISHI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dain Bryant
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 30, 2023 -

Niello Audi responded

This is what we love to hear, Gloria! So glad we were able to get your car back to you earlier than promised. We appreciate your feedback and look forward to working with you again in the future!

October 24, 2023

Have been taking our Audi A 6 here since we purchased it at this dealership since 2014. The service advisors and the service department have been great! Wouldn’t go anywhere else! More

by myoshin220
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Bunker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Omead Anwar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dain Bryant
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 31, 2023 -

Niello Audi responded

We cannot thank you enough for your continued trust and support! It is always such a pleasure getting to work with amazing return customers like you. We look forward to continuing to serve you and your Audi A6 for years to come!

Oct 31, 2023 -

myoshin220 responded

Thank you for always being there for us when we need you!

October 22, 2023

Very clean facility a a a a a a a a a a a a More

by MJWOODCHEKE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dain Bryant
4.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 25, 2023 -

Niello Audi responded

Thank you for your kind words. If there are any Audi sales, service, or parts needs that we can lend a hand with in the future, please do not hesitate to reach out!

October 21, 2023

Excellent service as always. Very friendly and knowledgeable service advisors and technicians. Always honest opinions. More

by lawwailok
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erik Carr
5.0
This rating includes all reviews, with more weight given to recent reviews.
James French
5.0
This rating includes all reviews, with more weight given to recent reviews.
Omead Anwar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 25, 2023 -

Niello Audi responded

This is what we love to hear! It's great to know that Erik, James, Omead, and the rest of our team always provide you with consistently excellent service. See you at your next visit!

October 20, 2023

Wish they would have washed the car after servicing. Everything else was very good and efficient, PS. I hate that I have to write reviews, More

by GRETCHENROSE100
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dain Bryant
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 25, 2023 -

Niello Audi responded

We do appreciate you taking the time to leave us a review, Gretchen. We apologize that we weren't able to wash your vehicle after your recent service visit. We appreciate your feedback and will make sure it's passed along to our service department. Thank you!

October 17, 2023

highest ratings that I give and I was very satisfied with the results. Thank you. More

by michaeljmoffett
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erik Carr
4.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 25, 2023 -

Niello Audi responded

Thank you for the positive rating, Michael! We're glad to know that you were satisfied with your recent service visit. See you next time!

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