Niello Audi - Service Center

Only dealership where I buy my vehicles from. Service is spectacular could improve on loaner availability. Service is spectacular could improve on loaner availability. More

Everyone was friendly, professional, personable,knowledgeable and helpful. I am in the Elk Grove area but drive out of my way to go the Niello Audi, Sacramento! personable,knowledgeable and helpful. I am in the Elk Grove area but drive out of my way to go the Niello Audi, Sacramento! More

James French is very personable and communicates well. I was informed of all progress and received timely explanations. I was informed of all progress and received timely explanations. More

My car oil change light is on two days after, not sure what they did what they did More

They were very helpful and answered all questions I had. They also gave me a lift to a local golf course so I could get something to eat. They also gave me a lift to a local golf course so I could get something to eat. More

Employees are always attentive and professional. Facility is overall clean to include the outside of the building and the restroom. Facility is overall clean to include the outside of the building and the restroom. More

Great please to have your Audi serviced! James French is awesome at listening to all your car needs. James French is awesome at listening to all your car needs. More

The Service Department is top notch! Omead is very helpful, thorough and considerate. I highly recommend Omead and Niello! Omead is very helpful, thorough and considerate. I highly recommend Omead and Niello! More

Dain is always helpful, I always ask for him because I know I will get excellent service and great advice! know I will get excellent service and great advice! More

Dan and Niello aren’t aggressive or proactive in care maintenance. The do only what’s necessary and sometime not even that if they find it covered under warranty. The response is the same - “ just keep a maintenance. The do only what’s necessary and sometime not even that if they find it covered under warranty. The response is the same - “ just keep an eye on it”. A year ago they thought my coolant was leaking , gave me a estimate- then said it may be under warranty and they didn’t feel it needed to be addressed because another tech said he didn’t see a leak. When I brought it back when my coolant light came on, I was told they couldn’t tell if it was leaking cuz they never cleaned off the sediment around the tubing last visit . Answer- “ just keep an eye on it”. More