Niello Audi - Service Center
Sacramento, CA
336 Reviews of Niello Audi - Service Center
Dain was great. Answered all my questions and got me in and out. Much better visit this time Answered all my questions and got me in and out. Much better visit this time More
We always bring our Audi's to Niello for service for the peace of mind of having factory-trained mechanics and OEM parts. Dain Bryant has been our advisor for years. Dain is great to work with, knows his st peace of mind of having factory-trained mechanics and OEM parts. Dain Bryant has been our advisor for years. Dain is great to work with, knows his stuff, and a problem solver. The service is always excellent - Niello service staff gets it right the first time. We highly recommend Niello's service department and Dain. More
Audis are pieces of junk. I will never buy another. 83,000 miles and over $20,000 worth of repairs. Now the propeller shaft has gone bad, timing chain needs replacement, trans I will never buy another. 83,000 miles and over $20,000 worth of repairs. Now the propeller shaft has gone bad, timing chain needs replacement, transmission pan is leaking for the second time. $12,000 in repairs. We just spent $4000, less than six months ago on other repairs. Another $3000 a few months before that. If you have to get an Audi, Lease and then return it before it gets 40,000, because it’s all downhill from there. More
First rate service, technicians are friendly and knowledgeable, willing to go beyond simple routines. Can enthusiastically recommend. knowledgeable, willing to go beyond simple routines. Can enthusiastically recommend. More
Love going to Audii. Hector always gives great customer service and listens intently to try and figure out what service my car needs. Hector always gives great customer service and listens intently to try and figure out what service my car needs. More
Omead is borderline rude. Would love a different customer service rep. Next time I bring my car in for service Would love a different customer service rep. Next time I bring my car in for service More
This dealership has an excellent service and they are always very helpful, friendly, and knowledgeable. I can have someone drop my car off and trust that the service representative will take care of my v always very helpful, friendly, and knowledgeable. I can have someone drop my car off and trust that the service representative will take care of my vehicle. They will go above and beyond to ensure that we as customers are well informed about our vehicle maintenance and needs. More
James takes care of everything for me and makes servicing the vehicle easy. Thanks much James! the vehicle easy. Thanks much James! More
Dain was friendly and knowledgeable and kept me up to date throughout the service. The waiting area is clean and well-appointed (beverages, wifi, etc.), making it easy to work while I waited. Dain and th date throughout the service. The waiting area is clean and well-appointed (beverages, wifi, etc.), making it easy to work while I waited. Dain and the whole team made the "chore" of car service a breeze. More
The service team was great, friendly, and courteous. But I did have to return twice to follow up on a few service items. But I did have to return twice to follow up on a few service items. More