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Niello Audi
Sacramento, CA
543 Reviews
Welcome to Niello Audi
Niello Audi in Sacramento, CA serves the Sacramento valley, including Roseville, Folsom, Elk Grove, and Reno. We have a wide selection of new Audi, certified preowned Audi, and high-line, luxury preowned cars in stock. Niello also provides expert, factory-trained service for your Audi as well as a well-stocked selection of parts and accessories. We know that you have high expectations and as a Niello dealer our commitment is to provide our customers exceptional service and unyielding integrity. Allow us to demonstrate our commitment to you!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday 9:00 AM - 5:00 PM
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 543 reviews
June 01, 2023
James was wonderful to work with! He made my service appointment super seamless. There was repair work needed that I was already aware of - and he made it super easy to add it on to t He made my service appointment super seamless. There was repair work needed that I was already aware of - and he made it super easy to add it on to the service appointment. He even was able to expedite parts to get my car back to me sooner than expected. My Lyft service was quickly requested - the driver was a little odd, but that doesn't reflect on Niello Audi at all, as that's just the roll of the dice! More
by katystardust
Verified CustomerEmployees Worked With
James French
June 01, 2023
Very smooth procedure for coating for Q5, Tatyana great to work with! Both Tatyana and Erik were very helpful in allowing me to drop off my 2004 Allroad for servicing when I picked up the Q5, and Erik fol to work with! Both Tatyana and Erik were very helpful in allowing me to drop off my 2004 Allroad for servicing when I picked up the Q5, and Erik followed up with servicing details. Personally, I don't think dropping the courtesy driver and substituting with Lyft is a good idea. Lots of reports about unsavory Lyft and Uber drivers. As a single, older female, I do not use Lyft or Uber. I much prefer a vetted driver from the dealership. More
by JRWHEATON
Employees Worked With
I don't know Charlie Zink. Maybe he was the service tech? I worked with Tatyana and Erik.
June 01, 2023
This is our second Audi from Niello and we returned for a reason, excellent service! Cain has been straight forward, open-book, ethical, and all around great to work with. He is always so helpful and proacti reason, excellent service! Cain has been straight forward, open-book, ethical, and all around great to work with. He is always so helpful and proactive in our searches. We will continue to drive from the Bay Area just to work with Cain for our next Audi in 6 months. More
by JEFF_M_LAMBERT
Employees Worked With
Cain Carter, Charlie Zink
June 01, 2023
Brandon was very helpful and fully informed on the Q8 eTron that we purchased. We are very satisfied with the car and the purchasing experience. eTron that we purchased. We are very satisfied with the car and the purchasing experience. More
by MFTKOEHLER
Employees Worked With
Brandon Flynn
June 01, 2023
Always a pleasure to visit Niello where the team excels at providing outstanding customer service. We’re always impressed with the cleanliness of the shop. at providing outstanding customer service. We’re always impressed with the cleanliness of the shop. More
by MOONSTONE49
Employees Worked With
Charlie Zink
June 01, 2023
Customer service was excellent. Jacqueline helped us to find the right car that meets our needs. Jacqueline's knowledge, explanation and instructions made us to buy and trust the Au Jacqueline helped us to find the right car that meets our needs. Jacqueline's knowledge, explanation and instructions made us to buy and trust the Audi vehicle and performance. She has guided us inside and outside dealership building. She has great customer service to deal with. We are very happy and very satisfied of our car deal with her. Thanks again Jacqueline for your big support and your assistance of showing and instructing the components of the vehicle. Awesome job. More
by SGARDIZI
Employees Worked With
Jacqueline Weslake
June 01, 2023
We eventually wound up with a Q7 Prestige vehicle that we are very happy with, but it was a very laborious process to complete. They did not have a vehicle on the lot that we wanted, but we agreed on a vehi are very happy with, but it was a very laborious process to complete. They did not have a vehicle on the lot that we wanted, but we agreed on a vehicle that they could acquire. The paperwork process was completed and we waited for the car. Several days later we were told we couldn't have that vehicle. The dealer found an acceptable replacement vehicle several days later. After starting all over again with the paperwork and the finances we finally have a great Q7 Prestige. It was a long and painful process, but Niello Audi persevered and succeed in getting us the Q7 Prestige we now enjoy. William was great to work with. More
by SAWDUST121
Employees Worked With
Steve Tracy
