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Niello Audi

Sacramento, CA

4.7
514 Reviews
Welcome to Niello Audi Niello Audi in Sacramento, CA serves the Sacramento valley, including Roseville, Folsom, Elk Grove, and Reno. We have a wide selection of new Audi, certified preowned Audi, and high-line, luxury preowned cars in stock. Niello also provides expert, factory-trained service for your Audi as well as a well-stocked selection of parts and accessories. We know that you have high expectations and as a Niello dealer our commitment is to provide our customers exceptional service and unyielding integrity. Allow us to demonstrate our commitment to you!
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2350 Auburn Blvd

Sacramento, CA

95821

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Showing 514 reviews

June 15, 2023

I’m always treated so nice my service guy is wonderful Omead Anwar is the greatest Thank you More

by missrobin1952
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jacqueline Westlake
Jun 21, 2023 -

Niello Audi responded

Isn't Omead wonderful? We are truly lucky to have him on our team and are glad to know that he has always treated you so well. See you next time!

June 15, 2023

The service agent was excellent. I came without an appointment and he explained the down side but gave me several options and recommendations. Glad I followed his recommendations. More

by dtmartin2
Service Communication
Recommend Dealer
Yes
Employees Worked With
Saturday Service Advisor
Jun 21, 2023 -

Niello Audi responded

Thank you for taking the time to walk us through your recent service experience at Niello Audi! We're so glad our team was able to get you in, out, and back on the road quickly and safely even without an appointment. Please let us know if there is anything we can assist you with in the future!

June 14, 2023

Great dealership, I always receive excellent service and that’s why I continue to go back. More

by MCCONAHAK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dain
Jun 21, 2023 -

Niello Audi responded

We cannot thank you enough for your continued trust! Thank you for taking the time to leave us a review. See you next time!

June 14, 2023

I appreciate that Dain communicated with me throughout the day about the repairs needed on my car. He is always extremely helpful! Thank you! More

by nmcallahan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Charlie Zink
Jul 12, 2023 -

Niello Audi responded

Isn't Dain amazing? It's wonderful to know that he kept in close communication with you throughout your visit. We will make sure to let him know that you appreciated his help!

June 13, 2023

My service rep kept me informed every step of the way which I really appreciate. I had about a four hour wait and he made sure I was comfortable all the time. I saw him with a lot of other customers, and More

by Kim Stoll
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service rep
Jun 21, 2023 -

Niello Audi responded

Kim, We appreciate your patience throughout your recent service visit! We're glad to know that your rep kept you informed every step of the way and made sure that you were comfortable while you waited. Please do not hesitate to let us know if there are any Audi sales, service, or parts needs that we can lend a hand with in the future!

June 13, 2023

Had 10k service on my car. My advisor and the whole process was completely professionally and in a timely manner. More

by AFISHER11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Dept
Jun 21, 2023 -

Niello Audi responded

Thank you for choosing Niello Audi for your recent 10k service! We're happy to know that your advisor and the rest of our service team were able to make the process such a timely and professional one. See you for your next service!

June 13, 2023

Customer Service was quick with scheduling my vehicle, providing a brand new loaner vehicle and turnaround time on a minor issue. More

by RENEESOIREE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Diana
Jul 12, 2023 -

Niello Audi responded

We're happy to know that your recent service visit was such a quick one, Renee! Glad to hear that you appreciated the loaner vehicle. Please do not hesitate to let us know if there is anything else we can assist you with.

June 12, 2023

Omead is simply the reason we continue to come back to the dealer. He has earned our trust and we feel he is honest. If there was no Omead there would be serious consideration as to our future dealing wit More

by hgcontreras70
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Omead
Jul 12, 2023 -

Niello Audi responded

Omead is an all-star on our team here in Sacramento and we're glad to hear that he has truly earned your trust. We will make sure your kind words are shared with both Omead and our Service Manager. See you next time!

June 12, 2023

Dianne was great! We had a wonderful experience. Everyone was very kind and made our experience smooth (even with our 8 month old daughter with us.) More

by PHILLIPSHEATHERD
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Charlie Zink
Jun 14, 2023 -

Niello Audi responded

Heather, So glad to know that Dianne and the rest of our team made your family's recent visit such a wonderful one. We will make sure to pass your thanks along to Dianne. If there is anything we can assist you with in the future, let us know!

June 11, 2023

Great service. Omead was friendly and did his best to treat us well. Thank you guys. More

by hsedano
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Omead
Jul 26, 2023 -

Niello Audi responded

Thank you for your 5-star review! We're glad to know that Omead treated you well and made your service visit a positive one. See you next time!

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