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Niello Audi

Sacramento, CA

4.7
543 Reviews
Welcome to Niello Audi Niello Audi in Sacramento, CA serves the Sacramento valley, including Roseville, Folsom, Elk Grove, and Reno. We have a wide selection of new Audi, certified preowned Audi, and high-line, luxury preowned cars in stock. Niello also provides expert, factory-trained service for your Audi as well as a well-stocked selection of parts and accessories. We know that you have high expectations and as a Niello dealer our commitment is to provide our customers exceptional service and unyielding integrity. Allow us to demonstrate our commitment to you!
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2350 Auburn Blvd

Sacramento, CA

95821

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Showing 543 reviews

December 11, 2023

Dan and Niello aren’t aggressive or proactive in care maintenance. The do only what’s necessary and sometime not even that if they find it covered under warranty. The response is the same - “ just keep a More

by SFGEMINI54
Recommend Dealer
No
Employees Worked With
Omead Anwar
3.0
This rating includes all reviews, with more weight given to recent reviews.
Dain Bryant
3.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 14, 2023 -

Niello Audi responded

We're sorry that you didn't have a completely satisfying visit. Would it be possible to have someone from our management team reach out to you directly to discuss this? We'd love the opportunity to address any issues with our team here. Thank you for your time, and hopefully, we can get to the bottom of this. Scott Bunker Service Manager sbunker@niello.com (916) 283-7206

December 10, 2023

James is knowledgeable, caring, and professional. He kept Mr informed by providing work status updates throughout the day. More

by GCACE1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James French
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 10, 2023 -

Niello Audi responded

We are very happy James provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Scott Bunker Service Manager sbunker@niello.com (916) 283-7206

December 08, 2023

I very much enjoy working w niello Audi all depts. I always have a great experience. More

by NISSASWANSTON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Omead Anwar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 10, 2023 -

Niello Audi responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Niello Audi, we look forward to having you as one of our valued customers for many more years to come! Scott Bunker Service Manager sbunker@niello.com (916) 283-7206

December 08, 2023

As always, over the years of servicing my two Audis at Niello, Omead has always been informative, patient and to the point. Also, any repairs needed were handled well by the techs. The dealer pricing is a More

by georgecalclaims
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Omead Anwar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 11, 2023 -

Niello Audi responded

George, Thank you so much for your excellent review! We are so glad that Omead had the opportunity to work with you, and we are thrilled that you found your experience with us here at Niello Audi to be a positive one. Please don't hesitate to reach out if you need anything else. Scott Bunker Service Manager sbunker@niello.com (916) 283-7206

December 06, 2023

As always, great, courteous service. The process of drop-off and pick-up was smooth and efficient. More

by viggense
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Omead Anwar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 07, 2023 -

Niello Audi responded

Thank you for taking the time to leave us a five-star rating. Thank you for choosing Niello Audi. We appreciate your business and hope to see you again soon! Scott Bunker Service Manager sbunker@niello.com (916) 283-7206

December 05, 2023

Andrew was very helpful and helped explain features of my new Etron. Thank you for all your help. More

by ATCJEWEL
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Andrew Lyon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 05, 2023 -

Niello Audi responded

It's great to hear that Andrew was able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Niello Audi! Congratulations on your new Etron! Charlie Zink General Manager czink@niello.com (916) 283-7206

December 05, 2023

As dealerships go I've been very pleased with the service and responsiveness at Niello. Very pleased that getting a loaner is hassle free and easy as it really helps keep my day on track. More

by MARK.PETERS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hector Guadamuz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Rajan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 05, 2023 -

Niello Audi responded

Mark, Thanks for sharing your thoughts about your experience with Niello Audi. We appreciate your business and hope to see you again soon! Scott Bunker Service Manager sbunker@niello.com (916) 283-7206

December 04, 2023

Omead is great and was very attentive to my needs. The waiting area is comfortable enough to sit and wait during ur service. More

by edwardsantaana
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Omead Anwar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dee Browning
Dec 04, 2023 -

Niello Audi responded

Edward, Thank you for the kind words for our service department! We look forward to sharing your compliments with Omead and Dee, and don't hesitate to let us know if we can be of further assistance. Scott Bunker Service Manager sbunker@niello.com (916) 283-7206

December 04, 2023

I had a fantastic experience at Niello Audi. Omead was SUPER helpful, very professional and also knowledgeable. He was able to answer all of my questions and he communicated with me through out More

by audimorong
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Omead Anwar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 04, 2023 -

Niello Audi responded

Thank you for your very kind review. Omead and our team strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Niello Audi. Scott Bunker Service Manager sbunker@niello.com (916) 283-7206

December 04, 2023

A very pleasant experience. Cain Carter made the purchase a very easy. Would work with him again. More

by ZEFELDT
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Cain Carter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andrew Lyon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 05, 2023 -

Niello Audi responded

Thank you for your business and this review. We're happy to hear Cain and our team were able to serve you and demonstrate our commitment to great service. Please let us know if there is anything we can assist you with in the future. Charlie Zink General Manager czink@niello.com (916) 283-7206

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