Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Niello Audi
Sacramento, CA
543 Reviews
Welcome to Niello Audi
Niello Audi in Sacramento, CA serves the Sacramento valley, including Roseville, Folsom, Elk Grove, and Reno. We have a wide selection of new Audi, certified preowned Audi, and high-line, luxury preowned cars in stock. Niello also provides expert, factory-trained service for your Audi as well as a well-stocked selection of parts and accessories. We know that you have high expectations and as a Niello dealer our commitment is to provide our customers exceptional service and unyielding integrity. Allow us to demonstrate our commitment to you!
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday 9:00 AM - 5:00 PM
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 543 reviews
January 21, 2024
She was enthusaistic and excited about our purchase. I appreciated her going above and beyond to make sure we understood the process and to answer all questions. I would recommend her as a very compet I appreciated her going above and beyond to make sure we understood the process and to answer all questions. I would recommend her as a very competent sales person. More
by SMALEX1919
Verified Customer
January 20, 2024
Mixed review. The car was fine but when the used car was presented it had $5,000 with if add-ons with no explanation until we had to ask. They (he) was nit gonna The car was fine but when the used car was presented it had $5,000 with if add-ons with no explanation until we had to ask. They (he) was nit gonna take off the add ons until we were ready to walk out … then they played the keep the key to our old car so we couldn’t leave even at at our demand. Finally they were willing to take the extra of but it was an ugly experience and we left. On another day with another salesman over the phone we did buy the car. We lived 80 miles away and paid an extra $225 to have the car delivered to not repeat that ugly experience in person again. More
by Reg
Employees Worked With
Josh and Steve
January 20, 2024
James was amazing during the whole process. .. from the very beginning in getting my car in for service, to communication, to the loaner, to getting my car back ahead of when promised. Thank you .. from the very beginning in getting my car in for service, to communication, to the loaner, to getting my car back ahead of when promised. Thank you James. More
by IHRGA
Employees Worked With
January 15, 2024
Excellent service and communication. Omar took great care of me and even had my car detailed because they had to keep it for so long (only because they had to special order a part). Omar took great care of me and even had my car detailed because they had to keep it for so long (only because they had to special order a part). More
by SHANNON
Employees Worked With
January 12, 2024
Wonderful communication and follow through with required repairs! Everything requested was completed as expected! Thank you! repairs! Everything requested was completed as expected! Thank you! More
by knazworth
Employees Worked With
January 12, 2024
Dealership has a very friendly staff that ensure you are well taken care of. Very happy with the service Dain proves me. well taken care of. Very happy with the service Dain proves me. More
by russellmdunbar
January 12, 2024
Good contact and great service! I had a clear bra applied. The job they did was professional and thorough. I had a clear bra applied. The job they did was professional and thorough. More
by MSCHIVO
January 12, 2024
Great dealership. That is all I have to say. Nice people. Responsive. Honest. Available professional That is all I have to say. Nice people. Responsive. Honest. Available professional More
by STEVE.MERKSAMER
January 11, 2024
Your Customer care team are my cars best friends. Great service, great communications. I trust their advice. Great service, great communications. I trust their advice. More
by lmalex
