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Niello Audi

Sacramento, CA

4.7
518 Reviews
Welcome to Niello Audi Niello Audi in Sacramento, CA serves the Sacramento valley, including Roseville, Folsom, Elk Grove, and Reno. We have a wide selection of new Audi, certified preowned Audi, and high-line, luxury preowned cars in stock. Niello also provides expert, factory-trained service for your Audi as well as a well-stocked selection of parts and accessories. We know that you have high expectations and as a Niello dealer our commitment is to provide our customers exceptional service and unyielding integrity. Allow us to demonstrate our commitment to you!
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2350 Auburn Blvd

Sacramento, CA

95821

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Showing 518 reviews

February 16, 2024

First rate service, technicians are friendly and knowledgeable, willing to go beyond simple routines. Can enthusiastically recommend. More

by CPZAISS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Bunker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dain Bryant
5.0
This rating includes all reviews, with more weight given to recent reviews.
Hector Guadamuz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 16, 2024 -

Niello Audi responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. Scott Bunker Service Manager sbunker@niello.com (916) 283-7206

February 15, 2024

Love going to Audii. Hector always gives great customer service and listens intently to try and figure out what service my car needs. More

by TEMPLEBOUND21
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hector Guadamuz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christian Ibanez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 15, 2024 -

Niello Audi responded

Thank you for taking the time to share your thoughts on working with Hector and our team. We're glad to hear we delivered such a great experience! Scott Bunker Service Manager sbunker@niello.com (916) 283-7206

February 12, 2024

Omead is borderline rude. Would love a different customer service rep. Next time I bring my car in for service More

by SHLOSTAK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Omead Anwar
1.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 12, 2024 -

Niello Audi responded

Thank you for taking the time to share your thoughts on working with Omead and our team. We're glad to hear we delivered such a great experience! Scott Bunker Service Manager sbunker@niello.com (916) 283-7206

February 08, 2024

This dealership has an excellent service and they are always very helpful, friendly, and knowledgeable. I can have someone drop my car off and trust that the service representative will take care of my v More

by TVONGVIRATH5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erik Carr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Bunker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Omead Anwar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Hector Guadamuz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jennifer Lowenstein
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 08, 2024 -

Niello Audi responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Niello Audi to be a positive one. Please don't hesitate to reach out if you need anything else. Scott Bunker Service Manager sbunker@niello.com (916) 283-7206

February 06, 2024

Decent place to buy a car. Nice people. Nice showroom. Pretty good experience 2nd car I’ve bought there More

by JIMMORENOCOMMERCIAL
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jacqueline Westlake
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Burris
4.0
This rating includes all reviews, with more weight given to recent reviews.
Andrea Bryner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 06, 2024 -

Niello Audi responded

Jim, Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Niello Audi. Charlie Zink General Manager czink@niello.com (916) 283-7206

February 06, 2024

It was a very good experience. I felt from the moment i stepped onto the lot. I was completely duplicated of what I wanted. They guided me well. Thank you. I love my Audi. More

by PERFECTANITA
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Robert Burris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christian Ibanez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 06, 2024 -

Niello Audi responded

Anita, Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Charlie Zink General Manager czink@niello.com (916) 283-7206

February 05, 2024

Niello Audi and the team made the car buying process easy. And if you want an exclusive color for your Audi, this is the dealership you want. More

by DEREKPOWELL
Recommend Dealer
Yes
Employees Worked With
Cain Carter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andrew Lyon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 06, 2024 -

Niello Audi responded

Derek, Thank you for choosing Niello Audi. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Charlie Zink General Manager czink@niello.com (916) 283-7206

February 04, 2024

James takes care of everything for me and makes servicing the vehicle easy. Thanks much James! More

by RUSSELL.SHRYOCK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James French
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 05, 2024 -

Niello Audi responded

Thank you for your business and this review. We're happy to hear James was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Scott Bunker Service Manager sbunker@niello.com (916) 283-7206

February 02, 2024

Dain was friendly and knowledgeable and kept me up to date throughout the service. The waiting area is clean and well-appointed (beverages, wifi, etc.), making it easy to work while I waited. Dain and th More

by NAPARRISH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dain Bryant
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 02, 2024 -

Niello Audi responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Dain met your expectations. Thank you for choosing Niello Audi, we look forward to having you as a valued customer for many years to come! Scott Bunker Service Manager sbunker@niello.com (916) 283-7206

February 01, 2024

The service team was great, friendly, and courteous. But I did have to return twice to follow up on a few service items. More

by ADELINE2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Omead Anwar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dain Bryant
5.0
This rating includes all reviews, with more weight given to recent reviews.
Hector Guadamuz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 02, 2024 -

Niello Audi responded

Thank you for taking the time to share your feedback, Adeline! We sincerely value your business and look forward to your next visit. Please don't hesitate to reach out if you need any further assistance. Scott Bunker Service Manager sbunker@niello.com (916) 283-7206

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