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Niello Audi

Sacramento, CA

4.7
518 Reviews
Welcome to Niello Audi Niello Audi in Sacramento, CA serves the Sacramento valley, including Roseville, Folsom, Elk Grove, and Reno. We have a wide selection of new Audi, certified preowned Audi, and high-line, luxury preowned cars in stock. Niello also provides expert, factory-trained service for your Audi as well as a well-stocked selection of parts and accessories. We know that you have high expectations and as a Niello dealer our commitment is to provide our customers exceptional service and unyielding integrity. Allow us to demonstrate our commitment to you!
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2350 Auburn Blvd

Sacramento, CA

95821

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Showing 518 reviews

May 03, 2024

Erik Carr is great. Very service oriented and transparent about the state of my vehicle. More

by MIGHTYKONG.KS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erik Carr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Rajan
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 04, 2024 -

Niello Audi responded

Thank you so much for your kind words for Erik, and for taking the time to leave us this wonderful feedback! Scott Bunker Service Manager sbunker@niello.com (916) 283-7206

May 03, 2024

Always appreciate the focused attention to detail of service requests each time and the thoroughness of Dain’s follow through, always accompanied by a warm demeanor. More

by LISAHORST
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dain Bryant
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 04, 2024 -

Niello Audi responded

Lisa, It's great to hear that we were able to help you out. We aim to ensure everyone who walks through the door leaves happy. Thank you for choosing Niello Audi! Scott Bunker Service Manager sbunker@niello.com (916) 283-7206

April 28, 2024

Impressed that focus is on service and not upselling. I had a warranty covered issue that was fixed, but reoccured several days later. Because it hadn’t been fixed the first time, staff picked up my car More

by LARRYW2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tatyana (excellent service)
Apr 28, 2024 -

Niello Audi responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Niello Audi, Larry, we look forward to having you as one of our valued customers for many more years to come! Scott Bunker Service Manager sbunker@niello.com (916) 283-7206

April 22, 2024

James French is excellent and I really appreciated his communication and respect of my time. More

by MONTANE12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James French
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 22, 2024 -

Niello Audi responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Niello Audi. Scott Bunker Service Manager sbunker@niello.com (916) 283-7206

April 22, 2024

World class dealer experience. Everyone is on the same page re: service. Great people in the building. All seem to be genuinely engaged in customer success. More

by tekmek
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Flynn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Omead Anwar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dain Bryant
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 22, 2024 -

Niello Audi responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Scott Bunker Service Manager sbunker@niello.com (916) 283-7206

April 20, 2024

Excellent dealership! Would very highly recommend a friend or relative to buy a car from Nelli Audi! More

by WOSCOTT
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cain Carter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andrew Lyon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 22, 2024 -

Niello Audi responded

It's great to hear that Cain and Andrew were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Niello Audi! Aaron Thetford General Manager athetford@niello.com

April 17, 2024

I have not had a bad or poor experience with service ag Niello AUDI. I can actually say my service experience at Niello has been excellent. AUDI service anywhere can be expensive which I attribute to user More

by CPZAISS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Bunker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dain Bryant
5.0
This rating includes all reviews, with more weight given to recent reviews.
Hector Guadamuz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 17, 2024 -

Niello Audi responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Niello Audi. Scott Bunker Service Manager sbunker@niello.com (916) 283-7206

April 15, 2024

Great service! Everyone there was very helpful and friendly. Extremely happy with my service and would highly recommend More

by mzaklan16
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dain Bryant
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 15, 2024 -

Niello Audi responded

Thank you for choosing Niello Audi. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Scott Bunker Service Manager sbunker@niello.com (916) 283-7206

April 15, 2024

Omead was incredibly helpful. I live out of town and he went out of his way to communicate with me about scheduling and to make the timeline as efficient as possible to get the wo More

by rosepenrose
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Omead Anwar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 15, 2024 -

Niello Audi responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Scott Bunker Service Manager sbunker@niello.com (916) 283-7206

April 11, 2024

Jacqueline was amazing. She made the whole experience seamless and fun. I would go to her for my next car and send people to her, especially. More

by Cheryl Gabby
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jacqueline Westlake
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 12, 2024 -

Niello Audi responded

Cheryl, It's great to hear that Jacqueline was able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Niello Audi! Charlie Zink General Manager czink@niello.com 916-890-2283

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