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Niello Audi

Sacramento, CA

4.7
518 Reviews
Welcome to Niello Audi Niello Audi in Sacramento, CA serves the Sacramento valley, including Roseville, Folsom, Elk Grove, and Reno. We have a wide selection of new Audi, certified preowned Audi, and high-line, luxury preowned cars in stock. Niello also provides expert, factory-trained service for your Audi as well as a well-stocked selection of parts and accessories. We know that you have high expectations and as a Niello dealer our commitment is to provide our customers exceptional service and unyielding integrity. Allow us to demonstrate our commitment to you!
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2350 Auburn Blvd

Sacramento, CA

95821

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Showing 518 reviews

May 15, 2024

Dianne was fine. Slightly hard to get a hold of and a response from, but otherwise friendly. Steve Tracy was pushy and disregarded my concerns and was like the “used More

by TDUCUMMON
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Dianne Ponce
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cain Carter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Tracy
1.0
This rating includes all reviews, with more weight given to recent reviews.
May 18, 2024 -

Niello Audi responded

We're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss your visit in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. We'd love to get to the bottom of this and turn things around for you. Aaron Thetford General Manager athetford@niello.com

May 15, 2024

Cain Carter is great, Very easy to do business with. Able to put you into the Audi you need to drive. More

by RXNINJA04
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cain Carter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Tracy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Omead Anwar
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 15, 2024 -

Niello Audi responded

Thanks for sharing about your experience with Cain here at Niello Audi. We appreciate your business and hope to see you again soon! Aaron Thetford General Manager athetford@niello.com

May 13, 2024

James was a pleasure to meet and work with! He made the process enjoyable and entertaining! He has followed up with us after purchase to feel valued. More

by AHOTPABLO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James French
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jim Trenner
May 13, 2024 -

Niello Audi responded

It's great to hear that James was able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Niello Audi! Scott Bunker Service Manager sbunker@niello.com (916) 283-7206

May 13, 2024

I absolutely recommend Niello Audi for parts, service and sales! I took my wife’s new Audi SQ7 in (purchased at Niello Audi) for a routine check. The service from Omead was top notch! This is by far the best More

by BPMX959
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Omead Anwar
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 13, 2024 -

Niello Audi responded

Thanks for sharing your thoughts about your experience with Niello Audi. Thank you for the five-star rating. We truly appreciate your business and hope to see you again soon. Scott Bunker Service Manager sbunker@niello.com (916) 283-7206

May 10, 2024

James is always super helpful and informative. Everyone I come in contact with at the dealership rocks! More

by Simplytamika5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James French
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 11, 2024 -

Niello Audi responded

Thank you so much for your kind words for James, and for taking the time to leave us this wonderful feedback! Scott Bunker Service Manager sbunker@niello.com (916) 283-7206

May 09, 2024

Great service she was very helpful ,friendly and made me feel at home.I feel very at home with this company and would strongly recommend More

by J.DANA2022
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jacqueline Westlake
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ramez Salman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Tracy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andrew Lyon
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 10, 2024 -

Niello Audi responded

It's great to hear that we were able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Niello Audi! Aaron Thetford General Manager athetford@niello.com

May 09, 2024

James is excellent. He is extremely knowledgeable and communicative regarding issues related to the repair and timing. More

by MONTANE12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James French
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 10, 2024 -

Niello Audi responded

Thank you! James and our team appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Niello Audi. Scott Bunker Service Manager sbunker@niello.com (916) 283-7206

May 07, 2024

Very friendly and clean. Felt welcomed from the moment we entered. Will be back for sure More

by CANTWELL7CHRIS
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
James
May 07, 2024 -

Niello Audi responded

Chris, Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated! All of us at Niello Audi are glad to have you as a customer. Aaron Thetford General Manager athetford@niello.com

May 06, 2024

Very professional. Good sales person provided good service. Available for all questions asked. Exceptional service. More

by LARRY.HENDERSON
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jacqueline Westlake
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 06, 2024 -

Niello Audi responded

Larry, Here at Niello Audi, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave happy! We are glad to hear you enjoyed your experience, and it was a pleasure having you at the dealership. We appreciate your review! Aaron Thetford General Manager athetford@niello.com

May 04, 2024

Great service team. James was on top of the work. Very easy to get an update More

by uglykiddjoe3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Tracy
5.0
This rating includes all reviews, with more weight given to recent reviews.
James French
5.0
This rating includes all reviews, with more weight given to recent reviews.
Omead Anwar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Milana Savchenko
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 05, 2024 -

Niello Audi responded

Thank you for choosing Niello Audi. Your feedback and rating mean a lot to us. We're glad James was able to help, and we hope to see you again! Scott Bunker Service Manager sbunker@niello.com (916) 283-7206

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