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Niello Acura - Service Center

Roseville, CA

4.9
313 Reviews

313 Reviews of Niello Acura - Service Center

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June 24, 2023

Josh was on point with his customer service. It is very much appreciated. Thank you More

by KTHOSKINS.58
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Josh Gustafson
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 24, 2023

Great sevice appointment. I worked with Brian who is a great service writer. Totally happy with my appointment. The car was was a nice added touch, as was the plethora of More

by ANDREWKYOUNGS
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Brian Evans
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 24, 2023

Chris was really helpful in explaining the recommended service for our car to last long. I'll absolutely recommend Niello Acura, top notch, prompt and excellent service. More

by Earl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Logan
June 24, 2023

People here are nice and always greets you. Place is clean and neat. And free coffee More

by DKS
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Spencer Penrose
June 24, 2023

The service center was able to provide me with a same day appointment, they found the problem and fixed it. More

by AROGDEN89
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Josh Gustafson
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 23, 2023

Mike is amazing he went way above and beyond to assist me with contacting my warranty company to get my service approved even tho it was unfortunately at Elk Grove Acura. I would love to continue to work More

by DHENRY909
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Michael Lyman
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 23, 2023

Great service! Spencer took great care of me, I was just a couple minutes past closing on pickup and he stayed so I could get my car. More

by EMILIE.KAUFFMAN
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Spencer Penrose
Jun 28, 2023 -

Niello Acura responded

Emilie, We're so glad to know that Spencer took such great care of you. We will make sure to let him know that you mentioned him. See you for your next service!

June 23, 2023

Been a customer since 2007 always great service, always on time and very professional wouldn’t go anywhere else. More

by jclinemartinez
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Gary Smedstad
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Spencer Penrose
Jun 28, 2023 -

Niello Acura responded

Your continued trust and support mean so much to our team here in Roseville. It is always such a pleasure working with you and we look forward to continuing to serve you for years to come!

June 23, 2023

I’ve been to other places and the price, communication and amenities of the waiting room are hands down the best! More

by sambrose42
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Michael Lyman
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 23, 2023

Very happy with the service. The tech was helpful and knowledgeable. The work was done on time and at the price quoted. More

by pglatham
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Spencer Penrose
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