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Niello Acura - Service Center

Roseville, CA

4.9
313 Reviews

313 Reviews of Niello Acura - Service Center

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June 29, 2023

Excellent service! My associate was extremely professional and kind! He took great care of me. Thank you 😊 More

by dleann8
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Can’t remember
June 29, 2023

We bought our Acura TLX from this dealership. We use there service department and they have been great. Terry Caudle is a very nice service manager. Spencer was a great advisor. We send our frien More

by brianhall1963
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Terry Caudle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Spencer Penrose
Jul 07, 2023 -

Niello Acura responded

Thank you for trusting our Roseville team with your TLX, Brian! We appreciate your recommendation and are thrilled to hear that Terry, Spencer, and the rest of our staff always provide you with a 5-star experience.

June 28, 2023

I typically do not prefer to take my car to dealerships but since I have extended service and warranty coverage, i've been taking my car in. The service people i've interacted with have been very helpful. More

by ALDE.RAY
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Robert Gutshall
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 28, 2023

Took my MDX in for its first oil change and Gary made the whole process easy! More

by Joe
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Gary Smedstad
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Wood
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 28, 2023

Friendly, knowledgeable staff. Quality work, explained a few outstanding issues and I didn't have to wait too long for the work to be completed. More

by PEFSEAFF
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Josh Gustafson
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 28, 2023

Chris went above and beyond. Throughout the process he communicated and met my pick up time frame. It was greatly appreciated. More

by KILEY.PATTERSON
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Chris Logan
June 28, 2023

Efficiently handled for me. They got done in one appointment what another took four appointments and could not do More

by dkpagel
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Chris Logan
June 28, 2023

Josh was amazing! He kept me in the loop and made sure everything was done correctly. More

by VJTHOMAS10
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Josh Gustafson
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 28, 2023

Josh is awesome he really cares about his job and really likes to help his clients. I will definitely be back! More

by JOSHYANDGUITAR
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Josh Gustafson
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 27, 2023

I had a great overall service experience. The service went fairly quick, and my advisor communicated well about the current service as well as upcoming service issues. More

by prtalley260
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Michael Lyman
5.0
This rating includes all reviews, with more weight given to recent reviews.
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