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This rating includes all service center reviews, with more weight given to recent reviews.
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313 Reviews of Niello Acura - Service Center
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June 30, 2023
The service representatives are always positive and easy to understand. Spencer delivered excellent service! I only gave 3-stars due to the price of services. Your standard labor charges are way too high an to understand. Spencer delivered excellent service! I only gave 3-stars due to the price of services. Your standard labor charges are way too high and I will take this into serious consideration for future service needs. More
by rmhealy2
Verified CustomerEmployees Worked With
Spencer Penrose
June 30, 2023
I got there on time. I was serviced on time. The car was ready when you said it would be. All and all a nide experance I was serviced on time. The car was ready when you said it would be. All and all a nide experance More
by WOODFIELD1774
Employees Worked With
June 30, 2023
Gary gives great customer service. Always super helpful and does his best to accommodate you. Always super helpful and does his best to accommodate you. More
by 4stockmans
Employees Worked With
June 30, 2023
Very patient and courteous Took the time to explain the issues and resolution Everything was resolved as expected the issues and resolution Everything was resolved as expected More
by SANDENBOB
Employees Worked With
June 30, 2023
I always look forward to my visits to Acura . Everyone from the porter to the cashier are personable friendly people. Thank you Everyone from the porter to the cashier are personable friendly people. Thank you More
by BZAMBRANO
June 29, 2023
Scheduling an appointment was easy. Car service was completed on time as estimated. Waiting area with available refreshments is very accommodating. Car service was completed on time as estimated. Waiting area with available refreshments is very accommodating. More
by anthonyroots
Employees Worked With
June 29, 2023
Mike was professional, knowledgeable, prompt, kind, followed through, kept his promises, and set clear expectations. Much appreciated. followed through, kept his promises, and set clear expectations. Much appreciated. More
by svpasetes
Employees Worked With
June 29, 2023
Excellent Service, Easy to schedule, clear communication, upfront costs, no "hard sales" tactics. Taking your car in for service is never fun but Niello Acura makes it as simple and smooth as possible. upfront costs, no "hard sales" tactics. Taking your car in for service is never fun but Niello Acura makes it as simple and smooth as possible. More
by aprilr1
Employees Worked With
June 29, 2023
Great, no hassle service performed in the time estimated. Simple, fast and accurate. I trust them to do the work on my car. Simple, fast and accurate. I trust them to do the work on my car. More
by S6WIRED
Employees Worked With
June 29, 2023
Prompt service, and courteous employees. Car took less time than expected. See you at 10k Car took less time than expected. See you at 10k More
by AZIPSER
