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313 Reviews of Niello Acura - Service Center
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May 19, 2023
Mike was very helpful explaining the issues with my car and giving me my options and giving me my options More
by mattsaia040
Verified CustomerEmployees Worked With
May 19, 2023
Appreciated my car being ready on time and Gary’s attention to detail with the service and pricing attention to detail with the service and pricing More
by missy1577
Employees Worked With
Other Employees :
The sweet gentleman in the service drive when dropping off my car
May 19, 2023
Josh checked me in and was very helpful. Mike Lyman I have known from a previous dealership for many years. I was happy to see a familiar face. He has always been very helpful and honest. Mike Lyman I have known from a previous dealership for many years. I was happy to see a familiar face. He has always been very helpful and honest. More
by 3156kerr
May 19, 2023
This dealership was very accommodating. I needed my car to be done early and they worked their hardest to get it done on time for me. The car wash was excellent as well. I needed my car to be done early and they worked their hardest to get it done on time for me. The car wash was excellent as well. More
by BPERRY4
Employees Worked With
May 19, 2023
I have been a Niello Acura customer since 2004. I have always received superb service from every single person I have ever interacted with. At the top of that list is Gary Smedstad. A true profes I have always received superb service from every single person I have ever interacted with. At the top of that list is Gary Smedstad. A true professional by every measure, he is a joy to work with and I TRUST him to do the right thing for me. Most recently he took care of a significant maintenance issue for me and went above and beyond what was expected. His example and work ethic set him apart and he is someone I rely on to keep my vehicle operating well. If I was going to start my own service department to compete against Niello—which I am not—he would be the first person I would attempt to recruit. Obviously the culture at Niello Acura is one that attracts folks like Gary. The leadership at Niello Acura has built an incredibly wonderful team of standout people who work together seamlessly. Very well done!!! More
by RICHBOTKIN
Employees Worked With
May 18, 2023
Robert was absolutely friendly, efficient, yet professional at the same time. He let me know that I am able to leave my car till I was done with work and even offered the complimentary services th professional at the same time. He let me know that I am able to leave my car till I was done with work and even offered the complimentary services that I did not know about, like a car wash. Absolutely did great and would recommend to others! More
by E. Orquiza
Employees Worked With
Robert Gutshall
May 18, 2023
Good service and kept communication with their clients. Spencer was very helpful and friendly. Overall great experience for being my first time getting service for my vehicle. Spencer was very helpful and friendly. Overall great experience for being my first time getting service for my vehicle. More
by Maria
Employees Worked With
Spencer Penrose, service dept.
May 18, 2023
Everything was absolutely perfect. They predicted the time it was to take just about to the minute. Check in and check out was a breeze. Top notch customer service! They predicted the time it was to take just about to the minute. Check in and check out was a breeze. Top notch customer service! More
by REDSENDER
Employees Worked With
Robert Gutshall
