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Niello Acura - Service Center

Roseville, CA

4.9
313 Reviews

313 Reviews of Niello Acura - Service Center

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May 25, 2023

I’m new to the area and when my Acura MDX needed it’s regular service I found Niello Acura. I’ve been here a little over a year and been back several times. The Service Department has been very kind an More

by MCVEIGHMARIA41
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Lyman
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 25, 2023

Good work by Chris, and good work on my vehicle. . Will recommend to other people… More

by WSENNER4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Logan
May 25, 2023

everyone very helpful and polite. all service personnel very knowledgeable. Robert kept me posted on progress and my car looked great after the detailing. More

by genemcgihon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Gutshall
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 24, 2023

I have to drive 2 hours to the Niello service center. It is totally worth it! More

by NWALKER41
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Gutshall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 01, 2023 -

Niello Acura responded

It means a lot to know you travel two hours to work with our team here in Roseville! We cannot thank you enough for your trust and support. If there is ever anything else we can do for you, please do not hesitate to contact us!

May 24, 2023

Mike was an awesome rep , thank you all your help keeping me updated alone the process of my Acura mdx More

by richardlal2000
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Lyman
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 24, 2023

The place is clean, professional, very helpful, accommodating. I will come back for sure. Thanks! More

by FORDCESBEA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Spencer Penrose
May 24, 2023

outstanding customer service, good communication, the loaner vehicle was ready and exceptional and my vehicle was ready when I was told it would be. More

by ARTHURMIRANDA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gary Smedstad
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 23, 2023

I usually wait for my car because the lounge is so comfortable as are all the employees there. More

by ACULBERT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Gustafson
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 23, 2023

Needed to drop off my RDX early to take care of some business, it was not a problem. Chris was very helpful and professional. Everything went perfectly. More

by paulrichardsrk
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Logan
May 23, 2023

We are 100% Acura family since mid 1990's including our purchase of both and Acura Integra, and new Legend. currently we are blessed with an MDX Lease to support our woman owned (wife's) small business ent More

by ORRY.NOTTINGHAM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Randy Reading
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chandra Rosales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Gutshall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Josh Gustafson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brian Bladow, Lucas Lee, Chris Logan, Spencer Penrose
Jun 01, 2023 -

Niello Acura responded

Orry, It means so much to have you and your wife as part of our Niello Acura family! Thank you for trusting our Roseville team with all of your leasing and service needs. We feel so lucky to be able to support your wife's small business with our vehicles and we look forward to continuing to work with you for years to come. See you next time!

Jun 01, 2023 -

ORRY.NOTTINGHAM responded

We love you all - business, process, and team! God Blesss You All! Orry

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