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Niello Acura - Service Center

Roseville, CA

4.9
313 Reviews

313 Reviews of Niello Acura - Service Center

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May 27, 2023

Mike our service rep was hardworking. Always communicated and was honest and straightforward. Mike always seems to be the only one working. Mike appears to be either requested or overlo More

by wtm62
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Lyman
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 27, 2023

I will no longer have to deal with a dealership wherr the service for it's customers has gone down. When I purchased my first Acura in 2008 and my second in 2019 I took my Acura to Niello and always had grea More

by jjacinto10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Chris Logan
May 27, 2023

My experience at Acura was amazing. Great service, Great team, Great quality. Will most definitely be recommending More

by ENIYAH.BAKER02
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ronald Thomas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Wood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Lyman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Spencer Penrose
May 26, 2023

I am completely satisfied with the service provided to me by the Service Department. My representative, Josh was nice and explained all services and work needed for my car. More

by mygoss
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Gustafson
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 26, 2023

This dealership provides outstanding service! Highly recommend getting service and your parts need from here! Best in town when it comes to acura. More

by mikexike
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chandra Rosales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Josh Gustafson
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 26, 2023

Roseville Acura always provided great service. Mike. Lyman is an honest and professional liaison and provides sound guidance. He excels at following up on open items until they are resolved. The R More

by MELANIE.YADON
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Lyman
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 26, 2023

Fast Professional Polite Made me feel special Acurate estimate of how long car was needed for recall check More

by KENTS89
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Gustafson
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 26, 2023

All issues were resolved. Our rep was friendly, listened to and addressed all of our concerns, and could tell we were in a hurry and adjusted accordingly. More

by ericstpeter0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Gustafson
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 26, 2023

Nice, easy and effective service. Appointment was done easy, service was great, professional and cost reasonable. More

by PGZ2000
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Gustafson
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 26, 2023

Check in was easy, the loaner was very nice, and I was promptly noitified of my inspection results. Car was ready when promised More

by dknowle1
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Logan
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