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Niello Acura - Service Center

Roseville, CA

4.9
313 Reviews

313 Reviews of Niello Acura - Service Center

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June 01, 2023

service was accomplished on schedule with a friendly customer service person and I appreciated talking with a finance person about my lease while I waited More

by Bob Gustafson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Lyman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 08, 2023 -

Niello Acura responded

Bob, It's wonderful to hear that your service was completed on schedule and that you even got to discuss your lease while you waited! If any Acura sales, service, or parts questions come up in the future, please do not hesitate to reach out to us!

June 01, 2023

Very courteous and professional service with excellent communication as to service provided and completion of service. More

by JJANDYY67
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gary Smedstad
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 01, 2023

Fast, courteous, listened to concerns, good advice. Great info on car condition from service crew-detailed! Appreciate carwash too More

by CRAIGFAM5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Gutshall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris Logan
June 01, 2023

I had a great experience getting my oil changed. The staff were all very efficient and polite. Very good communication during the process. More

by wheyquid
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Spencer Penrose
June 01, 2023

josh was very nice and helpful. live far away, so appreciate comfortable lounge & clean restrooms. car looked great after car wash More

by vbevel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Gustafson
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 01, 2023

Service was great and wash cars. Visit the dealership buy cars and service your cars More

by joehardisty
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Gustafson
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 01, 2023

They are great and easy to work with, always making sure that all concerns are met. More

by KATHLYNN333
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Lyman
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 01, 2023

Josh, Was very accommodating, they were able to perform an oil change without and appointment and short notice. More

by RRBALECHA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Gustafson
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 31, 2023

Everything was done and ready on time. The car is running well and it is nice and washed. More

by mjeanware
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Lyman
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 31, 2023

Spencer met me with a smile and good attitude at the door and got right on my vehicle check in. We discussed what was needed including a tire pressure issue and it turns out to be a nail in the tire. My car More

by kevinkkr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Spencer Penrose
Jun 08, 2023 -

Niello Acura responded

Thank you for taking the time to let us know that you were so satisfied with your recent service, Kevin! It's great to hear that Spencer had a good attitude and was clear and efficient throughout your visit. We will make sure to pass along your thanks and look forward to your next visit!

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