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Niello Acura - Service Center

Roseville, CA

4.9
313 Reviews
Call Service Center (916) 218-7247

313 Reviews of Niello Acura - Service Center

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July 08, 2023

Mike was great! Very helpful and efficient. I was taken care of as soon as I pulled in and notified when my car was ready. More

by natalie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Lyman
5.0
This rating includes all reviews, with more weight given to recent reviews.
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July 07, 2023

The service was great service and I was very satisfied. Kept me updated about progress. More

by sujoy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Spencer Penrose
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July 07, 2023

The staff is always courteous. Chris kept me apprised of progress. Excellent service department. MDX was very clean when I received it back. More

by JOELHARTER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Logan
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Jul 20, 2023 -

Niello Acura responded

Thank you for trusting Chris and the rest of our team with your MDX's service, Joel! It's great to hear that Chris kept you in the loop throughout the process and that your MDX arrived back to you spotless. See you next time!

July 07, 2023

A pleasant experience. Fast service. Friendly staff. But you need paper towels in the restroom. More

by JOHNCHANDO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Logan
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July 07, 2023

Robert Gutschall, my service writer, was outstanding as usual. Great explanation with a lot of patience. More

by padres3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Gutshall
5.0
This rating includes all reviews, with more weight given to recent reviews.
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July 07, 2023

This dealership and everyone who works there are excellent, friendly and great at what they do. More

by SEVENPM117
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Gustafson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Spencer Penrose
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July 07, 2023

Prompt and courteous service. My car was ready exactly when estimated, I didn't take it as a promise but was glad to get it back so quickly. Thank you Chris! More

by RUSSMOBILE41
Recommend Dealer
Yes
Employees Worked With
Chris Logan
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July 07, 2023

Chris, the service rep was excellent! He was very helpful and communicative. Car was ready quick Lynzess More

by ETBALLY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Logan
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Jul 20, 2023 -

Niello Acura responded

Thank you for taking the time to call out Chris and his great work! It's awesome to know that he is always so helpful and that your car was ready on time. See you for your next service!

July 07, 2023

Super good quality service (as always). Their carwash is also superb. I highly recommend them! More

by powersjlo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Logan
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July 07, 2023

My experience was great and the service and the guy’s at the front are vary helpful More

by EDWINMANZO27
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Gustafson
5.0
This rating includes all reviews, with more weight given to recent reviews.
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