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Niello Acura - Service Center

Roseville, CA

4.9
313 Reviews

313 Reviews of Niello Acura - Service Center

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June 10, 2023

Excellent service, friendly, professional,accommodating, nice to see a company who still believes in service More

by cindi.vanmeter
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Gustafson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris Logan
June 10, 2023

They have always been transparent and willing to help. I never feel taken advantage of. This is rare when dealing with auto dealerships. More

by ARTHURCLAYTON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gary Smedstad
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chandra Rosales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brian Powers
June 09, 2023

The staff was friendly and communicated progress. The issue was resolved under warranty. Thanks team. More

by edgarmontesucsc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Logan
June 09, 2023

Brian, our service advisor, was very helpful and friendly, and even offered a complimentary loaner vehicle and car wash while ours was being serviced - something our previous dealer of another brand More

by csmith101
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Evans
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 09, 2023

Friendly, honest and trustworthy. I would recommend not only the service, but purchasing a car here is also a great experience More

by JACCURA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chandra Rosales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Josh Gustafson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brian Powers, Spencer Penrose
Jun 14, 2023 -

Niello Acura responded

We cannot thank you enough for your recommendation! It is always such a pleasure working with you and it's great to know that our sales and service teams have always provided you with such a friendly, honest, and trustworthy experience. Thank you for your support!

June 09, 2023

Was courteous , respectful and efficient and gave me update frequently regarding my car .Thank you More

by APEETH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gary Smedstad
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 09, 2023

Great service in reasonable time. Great amenities at the dealership and and an easy environment to work from while waiting More

by de_tale
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Logan
June 08, 2023

My service was great! Robert was efficient and also did my inside car detail himself😊 More

by RPANTAGES
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Gutshall
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 08, 2023

100% great service. Great and proper service and well explained details of car summary and repairs. I give the service excellent review. More

by green_sa49
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Gutshall
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 08, 2023

Employees are always courteous, timely and get the job done. They keep me informed and car wash is great. More

by pbatynski
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Gutshall
5.0
This rating includes all reviews, with more weight given to recent reviews.
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