Back

Niello Acura - Service Center

Roseville, CA

4.9
313 Reviews

313 Reviews of Niello Acura - Service Center

Sort by
June 15, 2023

Very fast service. Problem with the car was found and quickly repaired. Michael Lyman took care of me. He was very polite and great to work with. I will be using Niel More

by roykrz31
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Lyman
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 15, 2023

Very helpful staff. The work was done on time and done well. Also the waiting area was very comfortable with water and snacks available. Very happy with the service More

by pglatham
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Spencer Penrose
June 15, 2023

The Best Dealership I've ever experienced! ! Great Service, Knowledgeable and Courteous Employees!! Love their Waiting areas, Great Coffee and Treats Too!! And Above All, GM Jimmy is Truly Outs More

by melkino
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gary Smedstad
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chandra Rosales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Terry Caudle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Gutshall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Lyman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Josh Gustafson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Evans
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris Logan, Spencer Penrose
Jun 21, 2023 -

Niello Acura responded

Thank you so much for your kind words, Mel! It means so much to hear that we're the best dealership you've ever experienced. We're happy to know that you enjoyed the service, our team, and the amenities like our waiting room and snacks. We look forward to continuing to take exceptional care of your TLX for years to come!

June 14, 2023

Always a pleasant experience. All staff members that I encounter are very professional. I appreciate from the greeter to service adviser very professional and nice. More

by DEBAGIRL63
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Lyman
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 14, 2023

Service advisor Mike was great in taking care of my car, excellent service! I’ll never let anyone touch my car except Niello Acura, thank you!!! More

by CKEMPF71
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Lyman
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 14, 2023

Great kind service from Gary. Very pleased Acura repaired the paint off warranty. Niello is a good customer oriented car dealership. More

by GESPIRIT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gary Smedstad
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chandra Rosales
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 14, 2023

Excellent service totally would recommend! Always get my car back looking brand new. Love it..! More

by suz98
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Logan
June 14, 2023

Great customer service and the work done here is always on pare. Always on time and the price is as promised. More

by CHRISTOPHERLL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Evans
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 14, 2023

Dealt in a very good manner, arrived very respectfully, I thank all the employees from the bottom of my heart More

by SOHALDHADI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Logan
June 14, 2023

Wonderful experience and customer's service. Good communication with the service department. Reasonable cost of the service received.The waiting was worth it. More

by mgiofamily
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Lyman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 21, 2023 -

Niello Acura responded

We're happy to know that communication during your recent service visit went so smoothly! We cannot thank you enough for your patience and trust. We look forward to working with you again in the future!

...
15
...