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Niello Acura - Service Center

Roseville, CA

4.9
313 Reviews

313 Reviews of Niello Acura - Service Center

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June 17, 2023

We are so happy with this dealership we have purchased three different vehicles and although the vehicle is not Acura that I had serviced this time, they did a fabulous job and I am thankful to have been More

by WORKITOWNIT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Gustafson
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 17, 2023

Brian was very helpful. He kept me informed throughout the entire process, and the final bill was lower than the original estimate. Much appreciated. More

by skhelf89
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Evans
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 17, 2023

Josh was on top of it from the get go. Effective messaging and comms at each step of the way. I waited at the dealership while the car was serviced. Josh found me when the car was ready, w More

by SAL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Gustafson
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 16, 2023

They have great customer service and keeps you informed. They do great work on my car too. More

by Luamegin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gary Smedstad
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 16, 2023

Why do I need to write a minimum of 15 words to tell you Awesome! More

by gnkredman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Logan
June 16, 2023

Each time I have relayed on Niello to service my Acura they have renewed my confidence and judgment to continue to use Niello for keeping my car in excellent condition and keeping my car’s maintenance up More

by johnswebmail
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gary Smedstad
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 21, 2023 -

Niello Acura responded

Thank you for continually trusting our team with your Acura, John! It means so much to know that you appreciate our service and we look forward to serving you for years to come. Happy driving!

June 16, 2023

My service was quick and pleasant,also I was told that rear brake would need to replaced next service $350.00. More

by mckenzie_dave
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Logan
June 16, 2023

Service person Brian was very helpful and also gave thorough explanations inclusive of start to finish. More

by nicoletannicoleblack
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Brian Evans
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 16, 2023

Excellent customer service, kept apprised of the status and when my vehicle would be ready More

by LISA.ITMAKESSCENTS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Gustafson
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 16, 2023

Josh was great. ...l want him for my service person all the time. Thank you. More

by saraholland1950
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Gustafson
5.0
This rating includes all reviews, with more weight given to recent reviews.
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