Niello Acura

We had the best experience ever buying this car. Kelvin was funny and very knowledgeable. He kept us talking about all kinds of things which helped a lot since the process to buy takes a long time. was funny and very knowledgeable. He kept us talking about all kinds of things which helped a lot since the process to buy takes a long time. More

Denise Velez was awesome! She exemplifies the qualities most people would appreciate in a sales professional. She was very friendly, personable, down-to-earth, and honest. At this point, I would definite most people would appreciate in a sales professional. She was very friendly, personable, down-to-earth, and honest. At this point, I would definitely recommend her to my friends and family. And, so far the used 2010 TSX I purchased is running pretty well, and I truly believe I received a fair deal. Denise could work anywhere in the car sales industry, because her professionalism and knowledge are very evident. This is what I look for in a salesperson, because it is very important that I be able to go back to the same person in the future and feel confident. Denise also stressed that she is always looking for repeat sales, and that if I have any problems at all with my car, I should feel free to call her. And, each time I have called her with questions, she has been very responsive and helpful. I have rarely experienced or heard of this type of excellent service in the past, especially involving used car sales. Although I have not had to purchase a used car before, I recommend Niello and Denise! I would also like to compliment the finance manager who kept the dealership open late that night to find the best possible deal and car for me. I am extremely happy so far. Thank you. Overall, I would rate my experience with Niello Acura as favorable. I have faith that their culture of excellent customer service will continue in the years to come. As of today, they did not disappoint me, especially in this tough economy. Hopefully when the economy starts to improve, I can return and feel confident that they are on my side. More

As exciting as it is to drive off the lot in a new vehicle, the negotiating involved in getting you to that point can be a headache. Not so at Niello Acura! I purchased a 2012 Acura MDX from Mike Bir vehicle, the negotiating involved in getting you to that point can be a headache. Not so at Niello Acura! I purchased a 2012 Acura MDX from Mike Birckett and I have to say I have never met anyone with as much dedication to customer satisfaction as Mike. If you are interested in a hassle free car buying experience with a sales person who will tell you that he will go the extra mile and actually do it, then definitely go see Mike. I purchased the car I wanted at the price I wanted and left the dealership 100% satisfied. More

Once again Niello Acura comes thru!! This was my 3rd lease of an MDX and each time the staff was excellent. Kudos to Aaron for putting the deal together and making it so hassle free... lease of an MDX and each time the staff was excellent. Kudos to Aaron for putting the deal together and making it so hassle free... More

I liked how they honored the ticket price in the car even though it was listed for more online. They provided us with as much time as we needed and was not pushy. This was a better experience then my first c though it was listed for more online. They provided us with as much time as we needed and was not pushy. This was a better experience then my first car purchase somewhere else a long time ago. Recently brought it in to have an i owe you repaired and they were also kind and helpful. More

We bought a 2012 Acura MDX from Aaron Peterson at Niello Acura and I couldn't be happier :) Aaron was wonderful. He was very helpful and professional and was very knowledgable about the car. He helped setup Acura and I couldn't be happier :) Aaron was wonderful. He was very helpful and professional and was very knowledgable about the car. He helped setup the blue tooth and other gadgets in the car for us. The entire car buying experience was great and I would HIGHLY recommend Niello Acura and Aaron Peterson and of course Acura MDX to anyone who is looking for a car!!! More

Niello Acura has all the qualities I look for in a new car dealer: modern up-to-date, well-lighted showroom, comfortable and clean customer lounge, multiple service advisors to reduce wait times, friendly car dealer: modern up-to-date, well-lighted showroom, comfortable and clean customer lounge, multiple service advisors to reduce wait times, friendly, informative parts department, and a good, versatile inventory of new Acuras. The deal is fair. (No one is going to give away a hot, new product.) But what sets Niello Acura apart from other dealers is Denise Velez. Because my local Stockton Acura dealer was unable or unwilling to locate the car that I wanted, I did an Internet search for a 2013 Acura RDX AWD with Tech Pkg in a particular color combination. I called 5 dealers before contacting Niello Acura. And when I did, it was my good fortune to be connected with Denise Velez. Immediately we connected over the telephone. She knew her current inventory and what was coming in during the month of June. She told me that she had a car that I wanted arriving the first week in June, and invited me to come up and put my name on that car. I told her that I would consider it. To my amazement, she called me back within the hour and told me that the car I wanted was being unloaded off the truck as we spoke. It had arrived a week earlier than expected. We arranged to meet the next day. Denise called me the next morning. Her friendliness, enthusiasm and follow-up made up mind for me. I drove from Stockton to Sacramento that afternoon. She met my wife and me as we walked into the dealership, and immediately took us to the car, and out for a test drive. She was wonderful in explaining the many features of the RDX to us. She shepherded us through the purchase and has given us total support and follow through ever since. Denise is unique and simply wonderful! Elizabeth Garcia, Finance Manager, also deserves mention. She was friendly, low-key, efficient and knowledgable. More

I purchased my 2009 Acura TL on May 27th from Kevin Powell. Kevin was great. He treated me with respect and was very knowledgeable and a great change of pace from the sales guys I am used to from other Powell. Kevin was great. He treated me with respect and was very knowledgeable and a great change of pace from the sales guys I am used to from other dealerships. I was on a time crunch due to a birthday I was attending that day and Kevin worked extremely hard and fast (literally running from office to office) to make sure I was not late for the party. I appreciated him and Brian for speeding it up or me and when we couldn't finish he deal in time they let me take it as a loaner to show my family. They took care of me and Niello has been great following up with me. Now, everyone who compliments me on my new car I tell them to go see Kevin at Niello and get one just like it. Thanks Kevin More

This was the second vehicle we purchased from Niello Acura. They are a class act and provide excellent service from sales and through many years of car maintenance. Kevin Powell is a pleasure to work wi Acura. They are a class act and provide excellent service from sales and through many years of car maintenance. Kevin Powell is a pleasure to work with! Very caring and knowledgeable and zero pressure! I highly recommend Niello Acura and Kevin Powell! More

Most horrible car buying experience. They should learn to stop throwing their attitude around. I was asked to leave the dealership. I wont buy from them. most horrible experience of my life. they dont stick stop throwing their attitude around. I was asked to leave the dealership. I wont buy from them. most horrible experience of my life. they dont stick to their words. waste of time. More