Niello Acura

Not as good as Niello's Land Rover Sacramento My husband recently decided to look for a pre-owned vehicle. I so enjoyed my last experience buying a car through Niello Land Rover that I was hoping My husband recently decided to look for a pre-owned vehicle. I so enjoyed my last experience buying a car through Niello Land Rover that I was hoping we’d be able to buy another car through Niello so that he could experience the difference from the usual car-buying process. We searched pre-owned inventory and found a great car on the Niello Acura lot. Dave Stratton helped us out and made the process very smooth. Thanks for another positive experience, Niello! More

Purchased vehicle without visiting the dealership Just wanted to share a unique buying experience as I purchased a Certified Pre-Owned 2012 MDX from Niello Acura then had it shipped to the midwest wit Just wanted to share a unique buying experience as I purchased a Certified Pre-Owned 2012 MDX from Niello Acura then had it shipped to the midwest without ever visiting the dealership. Denise Velez has been a pleasure to work with and comes highly recommended. Thanks! More

Excellent customer service best cars in sac. Mike is great to work with. just needed to come down on his price. This dealership is new and needs to attract more customers. best cars in sac. Mike is great to work with. just needed to come down on his price. This dealership is new and needs to attract more customers. More

Service Experience Update My 2014 MDX had 37K miles when I started experiencing stuttering when I accelerated from a start, up an incline. Since I had an extended warranty, I My 2014 MDX had 37K miles when I started experiencing stuttering when I accelerated from a start, up an incline. Since I had an extended warranty, I took my vehicle in to Niello Acura for service. After the first attempt to resolve the problem via software update, my MDX still stuttered and it was getting worse. I made another appointment with Niello Service, but this time we started with a technician ride along. Right away the technician felt the stuttering and he even knew of a very recent maintenance notification that recommended replacing the torque converter fluid. This service was performed and the problem was resolved. In talking with the Niello Service Manager, Chuck, he indicated that the fluid replacement was only a temporary fix while Acura addressed the real issue in another software update. Although I'm anxiously waiting for this software change, the issue with my MDX did allow me to work with the Niello Service team, which I found to be very knowledgeable and professional. More

Total Luxury Cars and Excellent Customer Service My new 2017 RDX is total Luxury and Safety. Love all the new technology and only by Acura. In the past we have owned an Acura Legend, 3.5 Rl, ZDX and My new 2017 RDX is total Luxury and Safety. Love all the new technology and only by Acura. In the past we have owned an Acura Legend, 3.5 Rl, ZDX and still have a 2007 RDX Turbo in the family. Thanks for all the years of excellent service. More

Great experience Found a EX35 Infiniti with low mileage. Cammie was the person I spoke with on phone and set up appointment. I dealt with a Roger, Brian, Brian, and th Found a EX35 Infiniti with low mileage. Cammie was the person I spoke with on phone and set up appointment. I dealt with a Roger, Brian, Brian, and the Manager. I got preapproved before going in. We were unable to use that preapproval, so Brian went and found another lender. He got me a way better offer. It took about 4 hours. These guys and Cammie were awesome. I got what I wanted at a great price. Its been 15 years since I have dealt with a car dealership and this one was a great experience. I would highly recommend this dealership. I would like to thank all of you for your hospitality and great customer service. Brandy P More

Brian Powers: Niello Acura Sales Rep I am in the market to buy a new car and I had some questions that I wanted to ask. I just wanted some simple questions to be answered like when is the I am in the market to buy a new car and I had some questions that I wanted to ask. I just wanted some simple questions to be answered like when is the Acura graduate program expire? I had the unfortunate time of speaking with Brian Powers who made it more complicated than it is. He kept asking for questions after questions going off on my initial question. So now it's been a day and still didn't get my question answered. I decided to talk to Elk Grove Acura instead and my question was quickly answered. I have a scheduled test drive this Sunday with them. Will also be negotiating with EG Acura for my first brand new car. If they can't satisfy me, I may go back to Niello but definitely will be avoiding Brian Powers. More

Brian Powers Subject; Brian Powers I’m sure for that anyone who has gone new car hunting conjures up nightmares of dealing with car sales people who want you be Subject; Brian Powers I’m sure for that anyone who has gone new car hunting conjures up nightmares of dealing with car sales people who want you believe that ‘you’re killing “me on the price. Sitting there for hours while he or she is going back and forth to their manager with another proposal. Not the case with Brian, he is a true professional. There was no haggling over price because he gave us exactly what we were looking for right from the beginning. We have bought many cars in the past, and I have to say with all honesty Brian was by far the best sales person we have dealt with. I highly recommend if you’re looking for Acura, see Brian Powers of Niello Acura. Charles & Marta Vignola More

Niello Acura loyal customer for over 10 years! I have had Acuras now for over 23 years. I think I will never buy another type of car! Niello Acura is the best dealership I have ever been to- both I have had Acuras now for over 23 years. I think I will never buy another type of car! Niello Acura is the best dealership I have ever been to- both sales and service. Chris Knutson in sales is fantastic- even fun, to work with- don't want his head to get too big - I notice most everyone has a great experience with him. Gary Smedsted in service is very conscientious and wants to make sure things are done right for you, the customer. I leased an RDX, and has some minor issues with the upholstery- which was handled professionally and everything possible was done to fix it. The car is great! I still miss my old 2005 MDX which was my lifetime best car. Unfortunately I traded it in for a Prius last year, with a terrible experience at Roseville Toyota- the car was awful, and so I quickly went back to Niello Acura and got another RDX and am happy again. Not as good of mpg as a Prius, but a million times better car. More

My family has worked with Chris Knutson for years. He is the reason we are an Acura family. He went above and beyond to help me buy my first car on my own. His test drive routes are informative and thorough the reason we are an Acura family. He went above and beyond to help me buy my first car on my own. His test drive routes are informative and thorough. I would highly recommend Chris Knutson to anyone looking for an Acura. More