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Niello Acura
Roseville, CA
882 Reviews
Our Mission
We are committed to providing distinctive automotive products and exceptional service while treating our customers and employees with unyielding integrity.
Our Vision
To be Northern California’s leading automobile dealer for the products we represent.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 8:30 AM - 8:00 PM
Sunday 10:00 AM - 7:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 10:00 AM - 5:00 PM
Sunday Closed
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Showing 882 reviews
May 15, 2023
I was very happy with the way this Dealership conducted business. They were friendly and very courteous. Brian Gamble is a Great Asset to your Salesman team at Niello Acura. business. They were friendly and very courteous. Brian Gamble is a Great Asset to your Salesman team at Niello Acura. More
by Capncoolbreeze
Verified CustomerEmployees Worked With
Brian Gamble was my Car Salesman. A GREAT ASSET to your Dealership., Brian Bladow
May 15, 2023
Knowledgeable helpful considerate Chris and david took their time to help me find the perfect car for me. Everyone at niello went all out to make a very stressful experience into a very pleasant one. I ca their time to help me find the perfect car for me. Everyone at niello went all out to make a very stressful experience into a very pleasant one. I cant thank them enough. I will definitely be coming back More
by JFDUNNETT
Employees Worked With
May 14, 2023
My experience was wonderful! Everyone was professional, polite and attentive during the entire process. Yana, my saleswoman was incredible! Thank you Yana. Everyone was professional, polite and attentive during the entire process. Yana, my saleswoman was incredible! Thank you Yana. More
by BRANDI_CURRY
May 14, 2023
Always a great experience. My service advisor Spencer keeps me updated throughout my stay. Service was completed faster than promised. My service advisor Spencer keeps me updated throughout my stay. Service was completed faster than promised. More
by MFISCHER06
Employees Worked With
Spencer Penrose
May 14, 2023
Daniel was very kind and did a good job explaining the features of the vehicle. He was also easy to deal with regarding financing decisions. features of the vehicle. He was also easy to deal with regarding financing decisions. More
by KDLINDGREN
October 11, 2022
Typical car dealership. Multiple emails from various salesman with the same questions you just answered to the previous several salesman. It's as if one associate doesn't kn Multiple emails from various salesman with the same questions you just answered to the previous several salesman. It's as if one associate doesn't know the others called you. Finally, if they see they can't make an immediate sale, the communication drops off a cliff. Finally, the managers begin to email you, to see if your questions have been answered; really? The disconnect in communication is from the top to the bottom. It baffles me they as so clueless, but just give it a few months, where the dealership will be "under new management", yet the circus act continues. More
by Doug Gasparutti
Employees Worked With
Monica Cellars, Brian Wood
September 02, 2022
This place is really the worse place to buy a car They don’t pay off trades and are not helpful to customers If you leave a bad review you get a personal phone call for the general manager about how tha don’t pay off trades and are not helpful to customers If you leave a bad review you get a personal phone call for the general manager about how that’s not right Well how about fixing mistakes and not putting blame on customer More
by Victor
Employees Worked With
Jimmy
October 01, 2021
My car has rich condition with p0172 and p0175. I had a valve job done by another mechanic however tbe dealer was forcing to re do the same job and they ignored all other poasibilities for the rich conditi valve job done by another mechanic however tbe dealer was forcing to re do the same job and they ignored all other poasibilities for the rich condition by saying that their technician is factory certified and his recommendations are final. They refused to move further with any other suggestion. Very disappointed. Had to bring my car back and now dont know where to go. More
by Shehzad
Employees Worked With
April 29, 2021
Set up an appointment online, everything looked good and on the day I setup, I find out their website isn’t working properly. The reason I set up on line was to get a loaner car as it is a good distance awa on the day I setup, I find out their website isn’t working properly. The reason I set up on line was to get a loaner car as it is a good distance away and I have a busy schedule. Since their website doesn’t work correctly I don’t have a set appointment and also they have change policies that prevent loaner cars for basic service. I’ve always used these loaners for test drives of the newer cars and different models. When I showed my displeasure, his solution was to take away the car wash to save some time, like running it through the automatic car wash was the time suck. I will now be looking at different names and models of cars that allow loaner vehicles. If they had given me the loaner, like I thought I had, I wouldn’t of had the time to do these poor reviews. More
by Kerry Semrau
Employees Worked With
