Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Service Center
Write a Review

Niello Acura

Roseville, CA

Overview
Employees
Reviews
Vehicles
4.9
883 Reviews
Our Mission We are committed to providing distinctive automotive products and exceptional service while treating our customers and employees with unyielding integrity. Our Vision To be Northern California’s leading automobile dealer for the products we represent.
Contact Dealership

150 Automall Dr

Roseville, CA

95661

Directions

By Type

Showing 883 reviews

May 18, 2023

My experience at your dealership was an excellent visit yesterday. I'm so I will schedule my next appointment soon. Thank you More

by csaetern23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Spencer
Report | Print
May 18, 2023

Good service and kept communication with their clients. Spencer was very helpful and friendly. Overall great experience for being my first time getting service for my vehicle. More

by Maria
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Spencer Penrose, service dept.
Report | Print
May 24, 2023 -

Niello Acura responded

Maria, Thank you for choosing Niello Acura for your recent service needs! We're glad to know that Spencer was so helpful and friendly. Happy driving!

May 18, 2023

They were Attentive to my needs and was able to get what I needed done quickly More

by Tasha
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim
Report | Print
May 18, 2023

Everything was absolutely perfect. They predicted the time it was to take just about to the minute. Check in and check out was a breeze. Top notch customer service! More

by REDSENDER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Gutshall
Report | Print
May 18, 2023

I always use Niello Acura for my service, they always provide great service and explain things to you if they need to be done. They also wash your car or give you a Quick Quack gift card for a complimen More

by HAYLE14
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gary Smedstad
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 24, 2023 -

Niello Acura responded

Your continued trust and support mean so much to our team, Hayle! We're glad to know that you always appreciate the car wash and complimentary wash gift card. Please let us know if there are any Acura needs that we can lend a hand with in the future!

May 18, 2023

Great overall service. The addressed all of my requests and services and truly served me and my family! More

by JUSTIN.AMERINE
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris Knutson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gary Harmon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Yana Esipciuc
Report | Print
May 18, 2023 -

Niello Acura responded

We serve to earn.

May 18, 2023

Neillo was great! Scheduling an appointment was easy, they took me in when I arrived and were consciously aware to get my vehicle serviced quickly as they knew I was More

by DTAYLOR5454
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gary Smedstad
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chandra Rosales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Terry Caudle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brian Powers
Report | Print
May 24, 2023 -

Niello Acura responded

Thank you for taking the time to walk us through your recent service visit! We're glad to know that our team was able to get you in, out, and back on the road quickly and safely. We look forward to working with you again in the future!

May 18, 2023

Our dealers had excellent customer service! They got us a great deal on our brand new integra. Thank you! More

by LTACDOL200
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brian Zambrano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris El-Smadi
Report | Print
May 24, 2023 -

Niello Acura responded

Congratulations on your new Integra! We hope you are absolutely loving it so far. We will make sure to pass your thanks along to Brian and Chris. If any questions come up as you are becoming accustomed to your new vehicle, please do not hesitate to contact us.

May 17, 2023

The best waiting lounge I have found in any dealership. Immaculate and comfortable. Even with t v it’s always quiet and thank you for the cold water. And for chargers. And for friendly staff. More

by ELIZABETH112285
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Angela Ivy, Chris Lucero
Report | Print
May 24, 2023 -

Niello Acura responded

Elizabeth, We're happy to hear that you appreciate our waiting room area and all of its amenities! It is always such a pleasure working with you. If there is ever anything you need, please let us know!

May 17, 2023

Chris provided excellent service and even offered to have my car washed. I waited for my car to be serviced and appreciated the complimentary snacks. The only feedback I have...additional outlets for phone More

by YVETTE416
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
chris
Report | Print
May 24, 2023 -

Niello Acura responded

We so appreciate your honest feedback. Yvette! We will make sure to let Chris know that you appreciated his service. Thank you for noting that you would like to see more outlets in our waiting area. We have passed this feedback along to our management. See you next time!

1
...
74
75
76
...
89