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Niello Acura

Roseville, CA

4.9
885 Reviews
Our Mission We are committed to providing distinctive automotive products and exceptional service while treating our customers and employees with unyielding integrity. Our Vision To be Northern California’s leading automobile dealer for the products we represent.
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150 Automall Dr

Roseville, CA

95661

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Showing 884 reviews

May 23, 2023

Superior quality. Had me in and out super fast. Chris Logan great advisor. Will return . More

by CRUTHNESEJT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Logan
May 23, 2023

Great customer Service! Robert, my service advisor, was very helpful and kept me update on the status of my car though out the day. Everyone is always very friend here. More

by jacob73
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Gutshall
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 23, 2023

The service staff that checks us in are always very curious and friendly. We were greeted immediately. More

by TJ2U4HOME
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chandra Rosales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Josh Gustafson
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 23, 2023

I had a great experience as usual at Niello Acura. They are honest and efficient in diagnosing and fixing any issues with my vehicle More

by MCFIELDS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gary Smedstad
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Lyman
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 23, 2023

We've used Acura in the past, and the experience has always been enjoyable. Artiom Esipciuc, Pedro Valverde , Brian Bladow are all very professional and awesome to work with! Great team of people. All More

by SUEBARBOUR
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gary Harmon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Artiom Esipciuc
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brian Bladow, Pedro Valverde
May 23, 2023

We had a very pleasant experience. My family and I were treated with the upmost respect. We are very happy with our purchase. More

by RICARDOCARMONA19
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris Knutson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gary Harmon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Pedro Valverde
May 23, 2023

Amazing folks! Genuinely care about making you happy and getting you the car in the color-way you want. More

by CHANNA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jimmy Pizziferro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gary Harmon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chuck Towle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ronald Thomas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Roy Valdez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Pedro Valverde
May 22, 2023

Convenient and accommodating, I was able to schedule a service for the same day as requested. Our service representative was pleasant and helpful! More

by jane.ruhtz
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Lyman
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 21, 2023

Service advisor Chris. He accommodated my schedule and also made sure he was clear about my concerns with the vehicle. More

by Bryan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Randy Reading
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Wood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Pedro, Chris Logan
May 20, 2023

Service was good. Except I did not get a call before closing at 5:00 that my car was ready. At 4:30, it was still being worked on. I did get a call the following morni More

by marcia_true
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Michael Lyman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 01, 2023 -

Niello Acura responded

Thank you for taking the time to review your recent service appointment at Niello Acura, Marcia! We apologize that you did not get a call that your vehicle was ready until the following morning. We have gone ahead and shared this feedback with our service team, but if you have any questions or concerns, please do not hesitate to reach out to us. See you next time!

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