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Niello Acura
Roseville, CA
886 Reviews
Our Mission
We are committed to providing distinctive automotive products and exceptional service while treating our customers and employees with unyielding integrity.
Our Vision
To be Northern California’s leading automobile dealer for the products we represent.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 8:30 AM - 8:00 PM
Sunday 10:00 AM - 7:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 10:00 AM - 5:00 PM
Sunday Closed
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Showing 886 reviews
May 28, 2023
This was a pleasant experience, Brian was very informed on the vehicle I was interested in without feeling pressured. Coming from another dealership where it felt like I was being played and very uncomfor on the vehicle I was interested in without feeling pressured. Coming from another dealership where it felt like I was being played and very uncomfortable. More
by BERNAL1956
Verified Customer
May 28, 2023
Long time customers; this is our 4th purchase from dealership- return for routine maintenance as well even though it’s a minimum of a 45 minute drive. Staff works very hard to make customer feel ap dealership- return for routine maintenance as well even though it’s a minimum of a 45 minute drive. Staff works very hard to make customer feel appreciated … and it seems sincere. More
by COVERTDEBBIE1
May 28, 2023
Great experience, kind and courteous, trustworthy honest one of a kind experience, will go back to do future business! one of a kind experience, will go back to do future business! More
by Zarmina
May 28, 2023
It was an amazing experience and a great deal I’m very happy and excited about driving my Acura MDX happy and excited about driving my Acura MDX More
by MASOODQAYOUMI
May 27, 2023
Great service & honest staff. Will continue to go here for services. No pressure and work done in a timely manner. Will continue to go here for services. No pressure and work done in a timely manner. More
by Cgkerol
Employees Worked With
May 27, 2023
Dealership manager Terry was great and really listened to my concerns and fixed my car! my concerns and fixed my car! More
by Jordandean2015
Employees Worked With
May 27, 2023
Niello Acura has always been my first choice to take care of my MDX! Chandra was my service advisor for many years and was outstanding. After her recent promotion, Josh stepped in as my advisor. He is doing of my MDX! Chandra was my service advisor for many years and was outstanding. After her recent promotion, Josh stepped in as my advisor. He is doing every bit as good and I look forward to working with him going forward! More
by bryantr67
May 27, 2023
GREAT experience. Sales to finance personnel the best. Would highly recommend to friends and family Sales to finance personnel the best. Would highly recommend to friends and family More
by KBLADOW
May 27, 2023
Mike our service rep was hardworking. Always communicated and was honest and straightforward. Mike always seems to be the only one working. Mike appears to be either requested or overlo Always communicated and was honest and straightforward. Mike always seems to be the only one working. Mike appears to be either requested or overloaded. Maybe that should be looked into. More
by wtm62
Employees Worked With
May 27, 2023
I will no longer have to deal with a dealership wherr the service for it's customers has gone down. When I purchased my first Acura in 2008 and my second in 2019 I took my Acura to Niello and always had grea service for it's customers has gone down. When I purchased my first Acura in 2008 and my second in 2019 I took my Acura to Niello and always had great service and vehicles. My last Acura purchased in 2019 the service and vehicle both went downhill. More
by jjacinto10
Employees Worked With
Chris Logan
