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Niello Acura
Roseville, CA
886 Reviews
Our Mission
We are committed to providing distinctive automotive products and exceptional service while treating our customers and employees with unyielding integrity.
Our Vision
To be Northern California’s leading automobile dealer for the products we represent.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 8:30 AM - 8:00 PM
Sunday 10:00 AM - 7:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 10:00 AM - 5:00 PM
Sunday Closed
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Showing 886 reviews
May 29, 2023
It's fast and easy to schedule an appointment. Prompt, friendly service plus a thorough car wash. Thank you! Prompt, friendly service plus a thorough car wash. Thank you! More
by JENNIFER.MCCARL
Verified CustomerEmployees Worked With
May 29, 2023
The drop off and service went smooth. Only minor issue was not receiving a reply when I inquired, via text, about the status of my car later in the day. Showed up around 4:30 to my car be Only minor issue was not receiving a reply when I inquired, via text, about the status of my car later in the day. Showed up around 4:30 to my car being complete and the Niello Acura staff working diligently to get everything completed and closed up on time. More
by HOUGHJO83
Employees Worked With
Other Employees :
Didn't catch the young guy's name that greeted me outside, but he was polite and helpful
May 29, 2023
Very poor service. You've changed for worse over the years. You make it inconvenient for people with a day job to service my car You've changed for worse over the years. You make it inconvenient for people with a day job to service my car More
by JAZ94605
Employees Worked With
Spencer Penrose
May 29, 2023
Jonathan was fantastic. No pressure sale. Knowledgeable and took his time with us. Highly recommend him. No pressure sale. Knowledgeable and took his time with us. Highly recommend him. More
by ERICUPCHURCH7
Employees Worked With
Other Employees :
Pedro Valverde, Chris El-Smadi
May 29, 2023
Every person I came in contact with at this dealership was very easy to deal with and extremely helpful. I would definitely return for another purchase. was very easy to deal with and extremely helpful. I would definitely return for another purchase. More
by DUSTIN.NICHOLAS88
May 29, 2023
Chris Basal was a great salesman, no pressure, made it easy to purchase my new mom car and got a great trade in value on my car. Thank you! easy to purchase my new mom car and got a great trade in value on my car. Thank you! More
by JayKay
May 28, 2023
Gary is knowledgeable and responsive. Dealers are usually more expensive, but Niello often has service discounts, which I like. Dealers are usually more expensive, but Niello often has service discounts, which I like. More
by DLIO
Employees Worked With
May 28, 2023
Service department always has awesome customer service. The best Acura dealer I’ve ever been to. The best Acura dealer I’ve ever been to. More
by seancadams
May 28, 2023
I can always count on them to thoroughly check out my car, do the necessary work properly, and wash it. I also like that they review the results with me so that I understand what they've done and why. car, do the necessary work properly, and wash it. I also like that they review the results with me so that I understand what they've done and why. More
by ANGIEJANUS
Employees Worked With
May 28, 2023
Our service advisor at Niello Acura, Spencer Penrose, was a pleasure to work with when our Acura MDX needed a repair on an electric window switch. Our car was in and out on a Saturday as good as new and spot a pleasure to work with when our Acura MDX needed a repair on an electric window switch. Our car was in and out on a Saturday as good as new and spotlessly clean as well. Thanks Spencer! More
by jjstark568
Employees Worked With
Spencer Penrose
