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Niello Acura

Roseville, CA

4.9
886 Reviews
Our Mission We are committed to providing distinctive automotive products and exceptional service while treating our customers and employees with unyielding integrity. Our Vision To be Northern California’s leading automobile dealer for the products we represent.
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150 Automall Dr

Roseville, CA

95661

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Showing 886 reviews

June 01, 2023

I have been a long time customer dealing with this dealership. They render great service and are accommodating! More

by JOSEDEANNADIAZ
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lance Snodgrass
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brian Bladow, Brian Powers
Jun 08, 2023 -

Niello Acura responded

We cannot thank you enough for your continued trust and support! Our team will be here for you in Roseville whenever you need us next!

May 31, 2023

Spencer met me with a smile and good attitude at the door and got right on my vehicle check in. We discussed what was needed including a tire pressure issue and it turns out to be a nail in the tire. My car More

by kevinkkr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Spencer Penrose
Jun 08, 2023 -

Niello Acura responded

Thank you for taking the time to let us know that you were so satisfied with your recent service, Kevin! It's great to hear that Spencer had a good attitude and was clear and efficient throughout your visit. We will make sure to pass along your thanks and look forward to your next visit!

May 31, 2023

Everything was done and ready on time. The car is running well and it is nice and washed. More

by mjeanware
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Lyman
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 31, 2023

Josh was great to work with. Service performed rapidly and everything explained well. I’ll be back! More

by KEN-WAGNER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Logan
May 31, 2023

Previous submitted survey. Service technician was awesome! He explained and answered all my questions. Had a great experience with the service. More

by GRANTM69
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Logan
May 31, 2023

Mike L from Service Department always goes above and beyond. Great customer service. The place is always clean and wish they have soda available. More

by REBECCA_TUZON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Lyman
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 31, 2023

Location is easy to locate. Friendly staff. Clean area. they explain services well. Vert friendly More

by OP_AY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gary Smedstad
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chandra Rosales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Josh Gustafson
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 31, 2023

overall went well for a recall on seat belts. just took a little longer than expected but was able to get a car wash! More

by tfd
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Spencer Penrose
May 31, 2023

Our 2016 RLX has been serviced at Niello Roseville since we purchased it. The car looks like new and runs as well as it did when we drove it off the lot the first time. At almost 90K miles we are constantl More

by hshempp
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Spencer Penrose
Jun 08, 2023 -

Niello Acura responded

Thank you for trusting our Roseville team with your RLX! Your continued trust and loyalty mean so much to our service staff and it's amazing to hear that your vehicle still runs like it did the first time you drove it off the lot. We look forward to continuing to serve you for years to come!

May 31, 2023

Josh Gustafson was awesome. He offered me loner which was very helpful to me while my vehicle was being serviced. He has great customer service and a true professional. More

by genevar
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Gustafson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 08, 2023 -

Niello Acura responded

Thank you for taking the time to call out Josh's great work! We're glad to know that you appreciated the loaner and his professional customer service. See you next time!

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