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Niello Acura

Roseville, CA

4.9
887 Reviews
Our Mission We are committed to providing distinctive automotive products and exceptional service while treating our customers and employees with unyielding integrity. Our Vision To be Northern California’s leading automobile dealer for the products we represent.
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150 Automall Dr

Roseville, CA

95661

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Showing 887 reviews

June 10, 2023

Excellent service, friendly, professional,accommodating, nice to see a company who still believes in service More

by cindi.vanmeter
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Gustafson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris Logan
June 10, 2023

They have always been transparent and willing to help. I never feel taken advantage of. This is rare when dealing with auto dealerships. More

by ARTHURCLAYTON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gary Smedstad
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chandra Rosales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brian Powers
June 09, 2023

The Manager, Pedro and salesperson, Roy Valdez, Brian in finance, were very personable, professional and extremely helpful and accommodating. Very Pleasant business transaction! More

by LUCYTOSTI
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Roy Valdez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brian Bladow, Pedro Valverde
Jun 14, 2023 -

Niello Acura responded

Thank you for taking a moment to leave us a review, Lucy! We will make sure that Pedro, Roy, and Brian all see that you mentioned them. Please let us know if there is anything else we can assist you with in the future!

June 09, 2023

Was courteous , respectful and efficient and gave me update frequently regarding my car .Thank you More

by APEETH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gary Smedstad
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 09, 2023

Great service in reasonable time. Great amenities at the dealership and and an easy environment to work from while waiting More

by de_tale
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Chris Logan
June 09, 2023

The staff was friendly and communicated progress. The issue was resolved under warranty. Thanks team. More

by edgarmontesucsc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Logan
June 09, 2023

Brian, our service advisor, was very helpful and friendly, and even offered a complimentary loaner vehicle and car wash while ours was being serviced - something our previous dealer of another brand More

by csmith101
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Evans
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 09, 2023

Great experience, amazing customer service. Everyone involved in the sale made sure I was taken care of. More

by TORREZ2200
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Randy Reading
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gary Harmon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Angela Ivey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Artiom Esipciuc
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 09, 2023

Chris was very knowledgeable and helpful. I would definitely buy a car from him again. More

by JEREMYANDJEN216
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris Knutson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Randy Reading
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brian Powers
June 09, 2023

Friendly, honest and trustworthy. I would recommend not only the service, but purchasing a car here is also a great experience More

by JACCURA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chandra Rosales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Josh Gustafson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brian Powers, Spencer Penrose
Jun 14, 2023 -

Niello Acura responded

We cannot thank you enough for your recommendation! It is always such a pleasure working with you and it's great to know that our sales and service teams have always provided you with such a friendly, honest, and trustworthy experience. Thank you for your support!

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