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Niello Acura

Roseville, CA

4.9
887 Reviews
Our Mission We are committed to providing distinctive automotive products and exceptional service while treating our customers and employees with unyielding integrity. Our Vision To be Northern California’s leading automobile dealer for the products we represent.
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150 Automall Dr

Roseville, CA

95661

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Showing 887 reviews

June 12, 2023

There was some confusion about which repairs my car needed. Nonetheless, Robert Gutshall was professional, upfront, and able to clear up the discrepancy. I appreciate that he also ensured there were no More

by Nav Athwal
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Gutshall
4.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Evans
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 14, 2023 -

Niello Acura responded

We apologize for the confusion, Nav! We're glad to know that Robert was able to clear up any discrepancies in a professional manner. Thank you for trusting us with you vehicle and please let us know if there is anything we can assist you with in the future!

June 12, 2023

Great customer service and no pressure sales are why we keep coming back to Niello Acura More

by STaylor
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris Knutson
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 12, 2023

This dealership is very friendly, nice, and understanding. They are patient and will work with you. They are very sincere and honest, and very considerate. They made me feel good about purchasi More

by JALARRYO
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ronald Thomas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Wood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Pedro Valverde
Jun 14, 2023 -

Niello Acura responded

Thank you for taking the time to walk us through your recent experience purchasing a used vehicle from Niello Acura! It's wonderful to know that our team provided you with such friendly and low-pressure customer service and helped you to get behind the wheel of a vehicle that worked for you. Please let us know if any questions or concerns come up in the future!

June 11, 2023

Another awesome experience working with Joshua G at the service center. He is always quick to respond, communicates well by thoroughly explaining recommended services with no pressure. I will definitely be More

by ERINAMUNIZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Gustafson
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 11, 2023

As always the customer service is very good and the service departments heads up information for work needing to be addressed on the vehicle being serviced made the maintenance experience smooth and pr More

by bruce
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Spencer Penrose
Jun 14, 2023 -

Niello Acura responded

Thank you for the continued trust that you place in our team, Bruce! It's wonderful to know that our staff always provides you with 5-star service and works hard to make your visits as smooth as possible. See you next time!

June 11, 2023

Thorough review of my vehicle and clear itemization of the service that was needed for the repairs. More

by GHILLIS2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Gutshall
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 11, 2023

Exceptional service as always my service was prompt, efficient and done to my satisfaction couldn’t ask for more. More

by BBBGIRL8
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Logan
June 11, 2023

A well respected and trusted dealership for which I have been coming back time after time. More

by arroyo3890
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Lyman
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 11, 2023

Relaxing waiting area. The customer service is top notch. Love getting my car back washed More

by LJBROWN989
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Logan
June 11, 2023

They always take good care of the car and me as a customer. I like coming for service just for the piece of mind that things will be handled well all around. More

by mishabella18
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Lyman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Evans
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 14, 2023 -

Niello Acura responded

Thank you for trusting our Roseville team with your vehicle, Misha! Our team will be here for you whenever you need us next.

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