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Niello Acura

Roseville, CA

4.9
887 Reviews
Our Mission We are committed to providing distinctive automotive products and exceptional service while treating our customers and employees with unyielding integrity. Our Vision To be Northern California’s leading automobile dealer for the products we represent.
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150 Automall Dr

Roseville, CA

95661

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Showing 887 reviews

June 14, 2023

Dealt in a very good manner, arrived very respectfully, I thank all the employees from the bottom of my heart More

by SOHALDHADI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Logan
June 14, 2023

Wonderful experience and customer's service. Good communication with the service department. Reasonable cost of the service received.The waiting was worth it. More

by mgiofamily
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Michael Lyman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 21, 2023 -

Niello Acura responded

We're happy to know that communication during your recent service visit went so smoothly! We cannot thank you enough for your patience and trust. We look forward to working with you again in the future!

June 14, 2023

Service advisor Mike was great in taking care of my car, excellent service! I’ll never let anyone touch my car except Niello Acura, thank you!!! More

by CKEMPF71
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Lyman
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 14, 2023

Great kind service from Gary. Very pleased Acura repaired the paint off warranty. Niello is a good customer oriented car dealership. More

by GESPIRIT
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Employees Worked With
Gary Smedstad
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chandra Rosales
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 14, 2023

Always a pleasant experience. All staff members that I encounter are very professional. I appreciate from the greeter to service adviser very professional and nice. More

by DEBAGIRL63
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Lyman
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 14, 2023

We liked the customer service received. We were accommodated with our needs and Niello were open to help us find the car we needed. Thank you. More

by MARIAPRIETO66
Sales Price Transparency
Trade-in Experience
Purchase Time
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Recommend Dealer
Yes
Employees Worked With
Roy Valdez
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 14, 2023

the experience of buying a car from here was great. this is my 3rd Acura and first time buying from Niello Acura. the team was great Lance, Pedro and Randy. More

by TONYPRAKASH
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Randy Reading
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lance Snodgrass
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Pedro Valverde
Jun 21, 2023 -

Niello Acura responded

Tony, So glad to hear your recent car-buying experience at Niello Acura was such a great one! It was a pleasure working with you and we will make sure to pass your thanks along to Lance, Pedro, and Randy! Please do not hesitate to reach out if there is anything we can assist you with in the future.

June 13, 2023

I came back to this dealership to trade in my MDX for another one. I always come here for service. More

by VILMA
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Gary Smedstad
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 13, 2023

Chris Knutson I just wanted to Thank you for taking care of my daughter Vanessa she was so happy with the service she received from you. I appreciate you taking care of her and for making the process c More

by Lauram_143
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris Knutson
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 12, 2023

Service was outstanding! They make sure to take care of you and keep you updated throughout the service. Special shout-out to Mike! More

by ARTIOMBOYCR7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Lyman
5.0
This rating includes all reviews, with more weight given to recent reviews.
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