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Niello Acura

Roseville, CA

4.9
887 Reviews
Our Mission We are committed to providing distinctive automotive products and exceptional service while treating our customers and employees with unyielding integrity. Our Vision To be Northern California’s leading automobile dealer for the products we represent.
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150 Automall Dr

Roseville, CA

95661

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Showing 887 reviews

June 15, 2023

Friendly and supportive customer service. Good availability for scheduling. Love the new text system to review and approve recommendations in real time and great updates. More

by shar_shar_binks
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Brian Evans
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 15, 2023

Wonderful experience and customer's service. Good communication with the service department on items that needs attention. The waiting was little longer than expected but worth it. More

by MOHAN
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Michael Lyman
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 15, 2023

Very fast service. Problem with the car was found and quickly repaired. Michael Lyman took care of me. He was very polite and great to work with. I will be using Niel More

by roykrz31
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Michael Lyman
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 15, 2023

Very helpful staff. The work was done on time and done well. Also the waiting area was very comfortable with water and snacks available. Very happy with the service More

by pglatham
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Spencer Penrose
June 15, 2023

Ask for Yana, she’s absolutely the best! ! This is my 2nd vehicle I have purchased from Niello Acura and specifically requested Yana. 😀 She definitely went above and beyond. Thanks again fo More

by daniellecope
Sales Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Brian Bladow, Yana Esipciuc
June 15, 2023

The Best Dealership I've ever experienced! ! Great Service, Knowledgeable and Courteous Employees!! Love their Waiting areas, Great Coffee and Treats Too!! And Above All, GM Jimmy is Truly Outs More

by melkino
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Recommend Dealer
Yes
Employees Worked With
Gary Smedstad
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chandra Rosales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Terry Caudle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Gutshall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Lyman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Josh Gustafson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Evans
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris Logan, Spencer Penrose
Jun 21, 2023 -

Niello Acura responded

Thank you so much for your kind words, Mel! It means so much to hear that we're the best dealership you've ever experienced. We're happy to know that you enjoyed the service, our team, and the amenities like our waiting room and snacks. We look forward to continuing to take exceptional care of your TLX for years to come!

June 15, 2023

Lucas Lee was really great to us. So was the finance Manager Brain. Our experience was great. More

by RILEYDECLUTE
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gary Harmon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brian Bladow, Lucas Lee
June 15, 2023

Tommy was the best in helping me decide what car to get and offered me a deal I couldn’t refuse. He’s honest, patient and transparent salesman would very knowledgeable. The place is clean and the used cars More

by LEON.EDUARDO55
Sales Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Randy Reading
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Pedro Valverde, Tommy Choonhaurai
Jun 21, 2023 -

Niello Acura responded

Isn't Tommy wonderful, Leon? We're happy to hear that he provided you with such patient and transparent service and was able to get you behind the wheel of a vehicle that you love. We will make sure he sees your review. If any questions about your vehicle come up along the way, we're here to help!

June 14, 2023

Excellent service totally would recommend! Always get my car back looking brand new. Love it..! More

by suz98
Service Price Transparency
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Service Time
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Recommend Dealer
Yes
Employees Worked With
Chris Logan
June 14, 2023

Great customer service and the work done here is always on pare. Always on time and the price is as promised. More

by CHRISTOPHERLL
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Brian Evans
5.0
This rating includes all reviews, with more weight given to recent reviews.
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