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Niello Acura
Roseville, CA
887 Reviews
Our Mission
We are committed to providing distinctive automotive products and exceptional service while treating our customers and employees with unyielding integrity.
Our Vision
To be Northern California’s leading automobile dealer for the products we represent.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 8:30 AM - 8:00 PM
Sunday 10:00 AM - 7:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 10:00 AM - 5:00 PM
Sunday Closed
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Showing 887 reviews
June 17, 2023
Spencer and the mechanic were both fantastic. Thorough and listened to my concerns. Even when I called and spoke to the receptionist, she was very good and customer service oriented. Appreciate y Thorough and listened to my concerns. Even when I called and spoke to the receptionist, she was very good and customer service oriented. Appreciate you guys and that’s why I come back! More
by natalie0perrin
Verified CustomerEmployees Worked With
Spencer Penrose
June 17, 2023
We are so happy with this dealership we have purchased three different vehicles and although the vehicle is not Acura that I had serviced this time, they did a fabulous job and I am thankful to have been three different vehicles and although the vehicle is not Acura that I had serviced this time, they did a fabulous job and I am thankful to have been able to take it there and be treated as a valued customer. Such a great team! Thanks Josh for the great communication and thanks to the people that did the repairs and friendly customer service. More
by WORKITOWNIT
Employees Worked With
June 17, 2023
Brian was very helpful. He kept me informed throughout the entire process, and the final bill was lower than the original estimate. Much appreciated. He kept me informed throughout the entire process, and the final bill was lower than the original estimate. Much appreciated. More
by skhelf89
Employees Worked With
June 17, 2023
Josh was on top of it from the get go. Effective messaging and comms at each step of the way. I waited at the dealership while the car was serviced. Josh found me when the car was ready, w Effective messaging and comms at each step of the way. I waited at the dealership while the car was serviced. Josh found me when the car was ready, walked me thru the details and the checkout was a breeze. More
by SAL
Employees Worked With
June 16, 2023
Excellent customer service, kept apprised of the status and when my vehicle would be ready and when my vehicle would be ready More
by LISA.ITMAKESSCENTS
Employees Worked With
June 16, 2023
They have great customer service and keeps you informed. They do great work on my car too. They do great work on my car too. More
by Luamegin
Employees Worked With
June 16, 2023
Each time I have relayed on Niello to service my Acura they have renewed my confidence and judgment to continue to use Niello for keeping my car in excellent condition and keeping my car’s maintenance up they have renewed my confidence and judgment to continue to use Niello for keeping my car in excellent condition and keeping my car’s maintenance up to date. Amazingly service. More
by johnswebmail
Employees Worked With
June 16, 2023
Service person Brian was very helpful and also gave thorough explanations inclusive of start to finish. thorough explanations inclusive of start to finish. More
by nicoletannicoleblack
Employees Worked With
