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Niello Acura

Roseville, CA

4.9
887 Reviews
Our Mission We are committed to providing distinctive automotive products and exceptional service while treating our customers and employees with unyielding integrity. Our Vision To be Northern California’s leading automobile dealer for the products we represent.
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150 Automall Dr

Roseville, CA

95661

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Showing 887 reviews

June 21, 2023

Great service, very delightful and easy to work with. Will recommend Niello to all my friends and family. More

by RONSJR530
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Randy Reading
5.0
This rating includes all reviews, with more weight given to recent reviews.
Roy Valdez
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 20, 2023

Best dealership for customer service. Lance Snodgrass is a great person to work with. He answered all of our questions and addressed all of our concerns during the process. More

by JMCCRAW
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Randy Reading
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lance Snodgrass
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Pedro Valverde
June 20, 2023

Everything was fine. Service was done quickly. New quote was explained to me. Thank you More

by ceciliamp05
Recommend Dealer
Yes
Employees Worked With
Brian Evans
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 20, 2023

Excellent service and responsive to requests and inquiries. I appreciate the support I received from Josh. Great! More

by IANANJ159
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Josh Gustafson
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 19, 2023

Niello Acura and Gary S have always been very professional fair with me and I have been a customer with them for 20 + years. More

by ECU2
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Gary Smedstad
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chandra Rosales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Josh Gustafson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 28, 2023 -

Niello Acura responded

We cannot thank you enough for your continued trust and support! We are truly lucky to have Gary on our team here in Roseville and will make sure he sees your kind words. See you next time!

Jun 28, 2023 -

ECU2 responded

Thank you for your continued service!

June 19, 2023

He was so professional . We love Acura family. I never wanted to get out car service done from anywhere else. More

by RICKY177
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua
June 19, 2023

Repairs were made quickly and i was out in record time. Michael did a great job keeping me informed. More

by RUSSELLBILLECI
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Michael Lyman
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 19, 2023

I came to Niello Acura after having a horrible experience at a nearby dealership. My mom (a long time customer at Acura) referred me to Chris. Chris was so exceptional and professional from the moment I met More

by vanessa_miranda94
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris Knutson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Pedro Valverde
Jun 21, 2023 -

Niello Acura responded

Vanessa, Thank you so much for taking the time to walk us through your recent sales visit at Niello Acura. We're so glad that Chris was able step in and provide you with a no-hassle sales experience after you had a poor experience elsewhere. We are truly lucky to have Chris on our team here in Roseville and will make sure he sees your kind words. We look forward to continuing to serve you (and your mom) in the future!

June 19, 2023

Very professional & respectful. I didn’t feel pressure at all. There wasn’t any game playing that I had recently experienced at another dealership. I definitely feel like I made the More

by JAYMEGARRETT
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Roy Valdez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Pedro Valverde
Jun 21, 2023 -

Niello Acura responded

Jayme, We're so glad that Roy and the rest of our team were able to keep things low-pressure for you and helped you make the right decision. If any questions come up along the way or if there is anything we can assist you with in the future, please do not hesitate to reach out!

June 19, 2023

Chris was the best. I learned so much from him and would buy from him and Niello again. More

by KATRINACURRY7
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris Knutson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Randy Reading
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brian Powers, Pedro Valverde
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