Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Niello Acura
Roseville, CA
887 Reviews
Our Mission
We are committed to providing distinctive automotive products and exceptional service while treating our customers and employees with unyielding integrity.
Our Vision
To be Northern California’s leading automobile dealer for the products we represent.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 8:30 AM - 8:00 PM
Sunday 10:00 AM - 7:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 10:00 AM - 5:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 887 reviews
June 22, 2023
I had an appointment at 7:45 am & was told to be sure & be in time. I was there exactly on time but no one got to me until 8:20 am I was told a shuttle could take me home & was leaving in three minutes. Fi be in time. I was there exactly on time but no one got to me until 8:20 am I was told a shuttle could take me home & was leaving in three minutes. Fifteen minutes later I checked & was told that the shuttle had left & had also left one other person behind. Thankfully a service tech called Lyft for me. About four hours later instead of calling me the service tech emailed about the problem with my vehicle. If I had not been on the internet I would have never known he had tried to contact me. Aside from that the part needed for my vehicle is on back order & there is no known time line as to when it will be in. . More
by PATHOUGE
Verified CustomerEmployees Worked With
June 22, 2023
Professionalism exhibited at all times! Josh was very quick to explain step by step what services would be preformed after my vehicle was inspected for repairs. It was very easy to work w Josh was very quick to explain step by step what services would be preformed after my vehicle was inspected for repairs. It was very easy to work with him. He is a qualified employee to be representing Niello. More
by CYNDEHEATH2
Employees Worked With
June 22, 2023
I went in to the parts dept. to pickup touchup paint for my car, I asked the parts rep about getting new floor matts for my car because one of them has a small whole, He sent m to pickup touchup paint for my car, I asked the parts rep about getting new floor matts for my car because one of them has a small whole, He sent me to Spencer who checked my service information and the matts were still on warranty? Yeahhh!!! Great customer service!! The floor matts are on order. More
by kcorriea1240
Employees Worked With
Spencer Penrose
June 22, 2023
We greatly appreciate the outstanding customer service we received from Michael Lyman. Thank you, Michael! received from Michael Lyman. Thank you, Michael! More
by JSM
Employees Worked With
June 22, 2023
Great service and explanations of issues. They told me how to fix a manual shift issue that had been a problem for a while at no cost. They told me how to fix a manual shift issue that had been a problem for a while at no cost. More
by DR_GR
Employees Worked With
June 22, 2023
Michael Lyman was the best service writer I've experienced at the dealership. Excellent communication, kept me informed with progress of repair, explained everything and answered all question. W experienced at the dealership. Excellent communication, kept me informed with progress of repair, explained everything and answered all question. Will definitely be asking for him next time I schedule service or have an issue with car. More
by LFFGMF
Employees Worked With
June 22, 2023
I had an excellent experience in working with Chris and Yana at Niello Acura for my recent purchase of a 2023 Acura RDX. Yana was extremely professional, friendly, and responsive in helping me obtain the Yana at Niello Acura for my recent purchase of a 2023 Acura RDX. Yana was extremely professional, friendly, and responsive in helping me obtain the vehicle I was looking for at a competitive price. I would highly recommend visiting Niello Acura in Roseville if you are in the market for an Acura. More
by Steve B
June 22, 2023
Yana was fantastic and a true professional, I would highly recommend her to anyone looking to buy a Acura product. highly recommend her to anyone looking to buy a Acura product. More
by BRIAN.BLUMENTHAL2
June 22, 2023
Our experience at Niello Acura was pleasant. This is our second purchase from this dealership and both times we found the staff to be respectful and the purchase to be a straightforward process This is our second purchase from this dealership and both times we found the staff to be respectful and the purchase to be a straightforward process More
by AROGDEN89
Employees Worked With
Other Employees :
Pedro Valverde
June 21, 2023
The staff are friendly. I appreciate how they breakdown the costs of the vehicle. The process of trading my leased vehicle was easy. The loyalty rewards are especially nice. I appreciate how they breakdown the costs of the vehicle. The process of trading my leased vehicle was easy. The loyalty rewards are especially nice. More
by REYNA510
