Nick Nicholas Ford Inc - Service Center

I appreciated Service Manager Mark Anderson for giving me a refund and giving me a free charge on my key issue. So, even if there is a problem, this dealership guarantees what it does. a refund and giving me a free charge on my key issue. So, even if there is a problem, this dealership guarantees what it does. More

Did my repair in a timely manner Kept communicating with me Waited on me to get there to pick my vehicle me Waited on me to get there to pick my vehicle More

Great experience The waiting room was comfy and the coffee was hot Will be back coffee was hot Will be back More

All the employees that I've dealt with were professional and courteous Sales and Service are topnotch and courteous Sales and Service are topnotch More

Hi Adam was the tech. Informed me of the service completed. Very helpful. I was well satisfied with my visit. I will make them my service go to. Informed me of the service completed. Very helpful. I was well satisfied with my visit. I will make them my service go to. More

Kenny, is always amazing with us! Always make us feel welcome when we walk into the service office. Make us feel like family, also always make sure that our truck gets taken care! We Always make us feel welcome when we walk into the service office. Make us feel like family, also always make sure that our truck gets taken care! We love you Kenny thank you so much again! The Alfeo family appreciate you! God bless! More

Excellent customer service always! !! Travis and Shane always go out of their way to make my service visit a great experience. !! Travis and Shane always go out of their way to make my service visit a great experience. More

There are no complaints she and the rest of the staff are always there to help are always there to help More

Very professional people. They always do a great job with my oil change works package! They always do a great job with my oil change works package! More

Lug nuts on Ford Escape from factory are JUNK. Chrome cover on nut will come off after being removed several times making the nuts 2 different sizes. Without the chrome cover the nuts are EXACTLY Chrome cover on nut will come off after being removed several times making the nuts 2 different sizes. Without the chrome cover the nuts are EXACTLY 18mm. So an 18mm socket will do the job but Nick Nicholas REFUSED to rotate my tires when I went in for "the works" package which includes tire rotation. But they wanted to sell me all new lug nuts to replace the junk nuts from the factory. Now how does that work???? They would have to REMOVE the old ones to install new ones but couldn"t remove them to rotate my tires. Will NEVER NEVER deal with them again and would advise potential customers to deal elsewhere. David Slasor Citrus Springs, Fl. More