Nick Nicholas Ford Inc - Service Center

I can’t say enough about this dealership we went to a take five and had our oil change because our oil light came on along with change the fuel filter and the gentleman there told us that the bracket on take five and had our oil change because our oil light came on along with change the fuel filter and the gentleman there told us that the bracket on the fuel filter was gonna break if he took it off so we needed somebody else to change it, went straight to the Ford Dealer in Inverness, on a Saturday there’s no way we thought we’d get in, low and behold The manager was there he got a and the person that worked on the truck. His name is Matthew. He was wonderful too, came right over and looked at it to see what the issue was said yes no problem. He could do it. There wasn’t an issue with it and thank heavens he was there to help us because the other guy told us we only had one fuel filter when in fact, we had two, on a Saturday again with no appointment you know you just really don’t get service this good nowadays so we’re so thankful for them. We had to get it done today because we’re leaving Tuesday. Headed to Texas, we’re full time RV’s. More

The service department doesn't listen to their customers. It is a shame. I got hurt twice from them not listening to what I needed done. It took them 2 hours to do an oil change and they were suppose to u It is a shame. I got hurt twice from them not listening to what I needed done. It took them 2 hours to do an oil change and they were suppose to update my GPS but didn't have what they needed. After 2 hours, they told me. Shame on them. I am now looking for another dealership that will listen to its customers. I do not recommend you visiting this dealership. More

Very happy with service department I was there for a while but was happy with outcome while but was happy with outcome More

First Ms. Jasmine in the Collison center is a wonderful, friendly , professional receptionist. I had my door hinges on my 2004 Mustang replaced. fanstic job. I Jasmine in the Collison center is a wonderful, friendly , professional receptionist. I had my door hinges on my 2004 Mustang replaced. fanstic job. I could tell the difference with my door the minute I opened it. I was very impressed with the quality of there workmanship & especially the person who had cleaned my rims & tires. My rims were great same with the tires. Would love to know what they used. I never saw my rims so shiny even when I purchased them. I highly recommend this company. More

Excellent and consistent. They always try to accommodate with urgency and professionalism. Appreciate the courtesy service! They always try to accommodate with urgency and professionalism. Appreciate the courtesy service! More

Treated With great respect. Did a bey good job on the fix. Got me in asap. Kept In contact with me. Very respectful team. Did a bey good job on the fix. Got me in asap. Kept In contact with me. Very respectful team. More

Always courteous,pleasant. Service is very important to me.Considering that will remain a customer.Thanks Can always count on you,for whatever is needed.??Monnie Service is very important to me.Considering that will remain a customer.Thanks Can always count on you,for whatever is needed.??Monnie More

The dealerships great but this was a bad service exp that cost me another day to return and wait. cost me another day to return and wait. More

Waited while my maintenance was done - I bring my MKZ in every 6 months for maintenance. They found a nail in my tire and patched it. every 6 months for maintenance. They found a nail in my tire and patched it. More