Nick Mayer Ford - Mayfield Heights

Treated well, great truck Just got my truck last night. Dave Massucci was fantastic - and the reason we bought from Nick Mayer vs. all the other dealerships offering the same t Just got my truck last night. Dave Massucci was fantastic - and the reason we bought from Nick Mayer vs. all the other dealerships offering the same truck. Marc, internet sales manager was helpful from the start and even the finance guy Sean was quick and easy to work with -- and didn't try to push unnecessary products on us like previous car buying experiences at other dealerships. Great service. More

Sales staff worked with us for a great price. The staff went above and beyond to get us the car we wanted even though it was in another state. Customer service was beyond expectations. The staff went above and beyond to get us the car we wanted even though it was in another state. Customer service was beyond expectations. More

Full filling a Dream! I understand the environment and what comes with it when it comes to buying a car. You do your research, determine wants and needs then you communica I understand the environment and what comes with it when it comes to buying a car. You do your research, determine wants and needs then you communicate. It takes time and effort for the whole team to work to get you the best deal. That has to take patience and the entire Nick Mayer team did me right, all were professional, courteous and very warming. They even let my dog Fred sit in on the deal and trust me he got some serious love. Selling is hard and not easy trying understand what your customer wants and can afford. Sometimes it works and other times it doesn't, but my experience was fantastic. But you say why not a five star, cause for me it's really hard to achieve perfection and to me that is what we are always trying to do. Therefore, I have to say one if not the best buying experience. Mark was patient, he listened and worked to get what Michele and I wanted. Though I wanted the diesel, Mark directed me to what was best based on want and price. Open and yes he was honest. He worked to get me the best deal. All my friends in Northeast Ohio - Mark is your guy and Nick Mayer is your dealership. I will buy my cars from these guys! More

No pressure dealership I went to the dealership to get service on my 2013 MKZ, and ended up getting a new car! Working with Julius and Tim was a real pleasure. I will go b I went to the dealership to get service on my 2013 MKZ, and ended up getting a new car! Working with Julius and Tim was a real pleasure. I will go back again for my next car! More

Great My sales rep Tim was wonderful. He work in Lincoln building. Olivia in finance was also great. They both have terrific customer service!!! I lov My sales rep Tim was wonderful. He work in Lincoln building. Olivia in finance was also great. They both have terrific customer service!!! I loved my experience. More

The best experience I ever had at a dealership no exaggerati My salesman was Ricardo cesa very honest and knowledgeable guy it was a pleasure doing business with this salesman I have been leasing Vehicles since My salesman was Ricardo cesa very honest and knowledgeable guy it was a pleasure doing business with this salesman I have been leasing Vehicles since the 1990s I have never had a good experience like this where so many people got involved to make sure I was pleased with my purchase even the manager himself got involved very down-to-earth guy I leased the F150 2018 I talked to the truck manager who told me everything I needed to to know about the different models of F-150s and then some to be truthful I had no intentions on getting a vehicle exactly that day but talking to Ricardo I seen there was nothing phony about this guy so I ended up getting a vehicle I know you know the old saying about people going the extra mile these people went extra five miles and I am not an easy person to please believe me I had dropped my guards and got comfortable and I was really impressed to see the manager come from behind the desk and help out to make sure I was satisfied even stood there and conversating with me for a little while then came back and shook my hand when we were done with the deal good guy and I would like to say thanks to everybody who got involved for making this painless good people thanks " Solomon" More

Great Experience !! I had a great experience at Nick Meyer Ford/Lincoln. My sales manager Tyrone Frazier and Finance manager Chad did a fantastic job getting me the car I I had a great experience at Nick Meyer Ford/Lincoln. My sales manager Tyrone Frazier and Finance manager Chad did a fantastic job getting me the car I wanted at a great price. If anybody's in school and needs a car this is the dealership for you. More

Great experience!!! Everyone was polite and helpful and took very good care of me. It was a one stop shop for my trade in and new lease. Highly recommend. Everyone was polite and helpful and took very good care of me. It was a one stop shop for my trade in and new lease. Highly recommend. More

Wonderful Car Buying Experience My lease on a 2015 MKZ was coming to an end and I wanted a 2017 MKC black on black. Although one was not available within the area my salesperson Tim My lease on a 2015 MKZ was coming to an end and I wanted a 2017 MKC black on black. Although one was not available within the area my salesperson Tim Josselson was able to locate just what I wanted within 30 minutes. I went into the dealership on Thursday and my MKC was ready for delivery on Saturday. Everyone I had contact with at the dealership was very helpful and courteous. If you're looking for a good car and a great dealership, go to Nick Mayer. More

Great service and attention to detail. Very satisfied. Oil change and slow leak in tire were taken care of promptly and efficiently. Would recommend them to other Lincoln owners. Found a small piece of met Oil change and slow leak in tire were taken care of promptly and efficiently. Would recommend them to other Lincoln owners. Found a small piece of metal in the tire and were able to repair it. More