Nick Mayer Ford - Mayfield Heights

Certified Pre owned Purchase Friendly sales people. I purchased my car on Sunday without hassle. I was in and out of the dealership in a little over an hour and on my way driving Friendly sales people. I purchased my car on Sunday without hassle. I was in and out of the dealership in a little over an hour and on my way driving my vehicle. More

Great Experience!!! This dealership is top notch! Mike and Julius did not pressure me to make a quick sale and get me out the door. they gave me a fair price on my trade This dealership is top notch! Mike and Julius did not pressure me to make a quick sale and get me out the door. they gave me a fair price on my trade in, and put in the extra effort to get the best loan terms, even better than what I could find myself. I hope when its time to purchase my next vehicle they will still be around. More

courteous, efficient, able to answer all questions I have found both the sales and the service and financing at Nick Myer ford excellent. Everyone has been helpful and schedule maintenance around my n I have found both the sales and the service and financing at Nick Myer ford excellent. Everyone has been helpful and schedule maintenance around my needs and time. The work on the car is always good and the bill very reasonable. More

Waste of time I just left this dealer. I couldn't have been more insulted by my experience. Prior to my arrival I emailed the price I would except for my trade I just left this dealer. I couldn't have been more insulted by my experience. Prior to my arrival I emailed the price I would except for my trade in. It was exactly the fair KBB trade amount which we all know is not consumer friendly. I was met with an offer $1,500 lower. This is after being emailed that we were "in the ballpark". Hmm that's not in the stadium to me. Then the car had significant damage on the bumper and all I asked was for it to be repaired or reflected in the price. To which I was repeatedly told the dealer was already taking a $5,000 loss on the car. Really!!! I have never met a dealer who would make a deal where after trade in they would still lose money. It's 2017. Those tactics just don't work. When I clearly shared my displeasure and my being insulted by the start of the deal I was handed my keys and sent on my way. Funny story. As I was waiting I looked at their feedback wall and was told Ford only accepts A++ ratings or the salesperson is dinged. My guess is they only had 8-9 posted cause there are only 8-9 people that can eat a poop sandwich and be happy. More

Used Car Purchase with a twist. Just purchased a used car for my son. I knew what I wanted before I arrived. I was able to get a look at it and wanted to drive it. It took an hour to Just purchased a used car for my son. I knew what I wanted before I arrived. I was able to get a look at it and wanted to drive it. It took an hour to get the car out from behind the car that was blocking it. Test drove the car and decided to buy. The process took awhile. I arrived at 10:30 and left @ 1:30. Paying cash did not speed up the process. I was driving the car home when I had some electrical problems. I returned to the dealership and they took into service. They ended up replacing the alternator and battery on them. In the end I was pleased with my purchase. Sales were friendly although they seemed a little unorganized. Service department was great. They pulled someone off a car to fix mine which was quite nice. More

I can't afFORD to be lied to again Totally unprofessional, dishonest, shady and the list goes on. Check all car features, plans purchased and fine print before you leave the lot if you Totally unprofessional, dishonest, shady and the list goes on. Check all car features, plans purchased and fine print before you leave the lot if you absolutely choose to purchase here. I encourage you to visit other Ford locations that are much more reliable and honest. Locations that have Managers that actually manage This location employs managers that will not acknowledge customer's concerns. You're lucky if they greet you. Some of the staff members are great but management sucks....the only time they speak or smile at you is right before you sign the papers. I seriously wish I never stepped foot into this location.....I've been driving Ford vehicles for 18 years. I never felt this way until doing business here. Buyer beware!! More

Bad deal Brought a 2011 ford explorer in 2015 from dealer engine went bad called Nick Meyer and did not want to help with either repair or trade in went to Kia Brought a 2011 ford explorer in 2015 from dealer engine went bad called Nick Meyer and did not want to help with either repair or trade in went to Kia to do what Nick Meyer did not want to stay away from this dealership More

Excellent I received excellent service, but why was my salespersons name not on your list. David Willingham. Thank You for everything. I did recommend you to s I received excellent service, but why was my salespersons name not on your list. David Willingham. Thank You for everything. I did recommend you to someone else. My sister purchased a car the same night. More