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Nick Mayer Ford - Mayfield Heights

Mayfield Heights, OH

Overview
Reviews
3.9
122 Reviews
Call Dealership (888) 854-0724

6200 Mayfield Road

Mayfield Heights, OH

44124

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Showing 122 reviews

February 27, 2025

Sales rep and staff worked very honestly to get us the best deal! They were patient with us and we got a really nice car More

by rhryn83
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nathan
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Feb 28, 2025 -

Nick Mayer Ford - Mayfield Heights responded

Thank you for your wonderful review! We're thrilled to hear that our team at Nick Mayer Ford Mayfield was able to assist you in finding a really nice car and securing the best deal. Your satisfaction is our priority, and we appreciate your kind words about our staff's honesty and patience. We look forward to seeing you again soon! Sincerely, Team at Nick Mayer Ford Mayfield

February 22, 2025

Didn’t keep the word! Just need you to sign the paperwork and then not even answer the phone calls! More

by VovaS
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
James Cutting, Robert Burgett, Willie Jofferion, Pat Brino, Howard Williams, Aaron Martinez, Reggie Salley, Terry Grandberry, Greg Gromack, Colton A Hinkle
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Feb 25, 2025 -

Nick Mayer Ford - Mayfield Heights responded

Thank you for your feedback. We understand your frustration regarding communication and the paperwork process. At Nick Mayer Ford Mayfield, we strive to meet our customers' expectations and appreciate your insights. Thank you for bringing this to our attention. Sincerely, Team at Nick Mayer Ford Mayfield

January 19, 2025

Friendly, professional process from start to finish. Communication was a top priority. Absolutely would purchase from them again. More

by memadden62
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris Johnson
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Jan 20, 2025 -

Nick Mayer Ford - Mayfield Heights responded

Thank you for your wonderful feedback! We're thrilled to hear that you had a friendly and professional experience at Nick Mayer Ford Mayfield. We prioritize clear communication, and it's great to know that it made a difference for you. We look forward to assisting you again in the future! Sincerely, Team at Nick Mayer Ford Mayfield

January 12, 2025

I recieved great customer service during the whole car buying process from start to finish More

by Calhoun_amber
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Deon Wheat
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Jan 14, 2025 -

Nick Mayer Ford - Mayfield Heights responded

Thank you for your wonderful review! We're thrilled to hear that you received great customer service throughout your car buying experience at Nick Mayer Ford Mayfield. We strive to provide a seamless process for our customers. We look forward to seeing you again in the future! Sincerely, Team at Nick Mayer Ford Mayfield

January 09, 2025

Sold Me a Bronco Sport with 18k miles at night with a cracked windshield. Noticed the next day during the day and General Manager Colton Hinkle and Tim Takacs refused to replace the windshield. Windshiel More

by bsmiciklas
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
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Jan 13, 2025 -

Nick Mayer Ford - Mayfield Heights responded

Our team has acknowledged this review.

Jan 13, 2025 -

bsmiciklas responded

You have acknowledged and what did you do to satisfy Customer after you sold a car with a cracked windshield at night?? Poor Customer Service and Arrogant, Uneducated used car salesman. Pathetic.

December 30, 2024

The absolute BEST experience from beginning to end! I am a Forever Customer. Thank You 🙏🏽 More

by ebonywright01
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jacob George
Report | Print
Jan 01, 2025 -

Nick Mayer Ford - Mayfield Heights responded

Thank you for your wonderful review! We’re thrilled to hear that you had the absolute best experience at Nick Mayer Ford Mayfield. We truly appreciate your loyalty as a Forever Customer and look forward to serving you again in the future. Thank you for choosing us! Sincerely, Team at Nick Mayer Ford Mayfield

November 30, 2024

Great sales, poor service in terms of time. Wrong finish time given three times requiring return trips. More

by sthomasgreaves
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Willie Jofferion, Pat Brino, Howard Williams, Aaron Martinez, Reggie Salley, Leo Beer, Terry Grandberry
Report | Print
Dec 03, 2024 -

Nick Mayer Ford - Mayfield Heights responded

Thank you for your feedback. We appreciate you choosing Nick Mayer Ford Mayfield and for sharing your experience regarding the wait times. Your concerns are important to us. Please feel free to reach out directly so we can address this further and improve our processes. We look forward to assisting you better in the future. Sincerely, Team at Nick Mayer Ford Mayfield

November 18, 2024

Buying car from Nick Mayer Ford was the one of the best experience I ever had. They were friendly and answered every details you asked. Ring the bell when the deal was done was a surprise when everyone cla More

by Competent2008
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
James Cutting, Robert Burgett, Willie Jofferion, Sean Bradford, Pat Brino, Howard Williams, Aaron Martinez, Reggie Salley, Leo Beer, Terry Grandberry
Report | Print
Nov 20, 2024 -

Nick Mayer Ford - Mayfield Heights responded

Thank you so much for your wonderful review! We're thrilled to hear that your experience at Nick Mayer Ford Mayfield was one of the best you've ever had. It's great to know that our team was friendly and attentive to your questions. We're also happy that you enjoyed the celebration at the end of your purchase! We appreciate your kind words and look forward to welcoming you back for any future needs. Enjoy your new car! Sincerely, Team at Nick Mayer Ford Mayfield

October 18, 2024

It seem to me that the right hand did not know what the left hand was doing. Some things were said to be done and were not. More

by lgsale
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jacob George
Report | Print
Oct 21, 2024 -

Nick Mayer Ford - Mayfield Heights responded

Thank you for sharing your concerns with us. We understand that clear communication is crucial, and it seems there may have been some misunderstandings during your experience at Nick Mayer Ford Mayfield. Your feedback is appreciated, and we would like to invite you to reach out to us directly so we can address your situation and ensure it is resolved to your satisfaction. Thank you for your time, and we hope to assist you better in the future. Sincerely, Team at Nick Mayer Ford Mayfield

October 17, 2024

My sales rep Nathan Yancey II was awesome, professional and very conscientious of my time.The best car purchasing experience I have had since I started purchasing cars. I would highly recommend Nick Mayer More

by januaryw15
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nathan Yancey II
Report | Print
Oct 18, 2024 -

Nick Mayer Ford - Mayfield Heights responded

Thank you for your wonderful review! We are thrilled to hear that Nathan provided you with such an awesome and professional experience at Nick Mayer Ford Mayfield. Your recommendation means a lot to us, and we're grateful for your support. We look forward to assisting you again in the future, whether for a new or used vehicle! Safe travels and enjoy your ride! Sincerely, Team at Nick Mayer Ford Mayfield

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