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Nick Mayer Ford - Mayfield Heights

Mayfield Heights, OH

4.1
116 Reviews

6200 Mayfield Road

Mayfield Heights, OH

44124

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Showing 116 reviews

November 18, 2024

Buying car from Nick Mayer Ford was the one of the best experience I ever had. They were friendly and answered every details you asked. Ring the bell when the deal was done was a surprise when everyone cla More

by Competent2008
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
James Cutting, Robert Burgett, Willie Jofferion, Sean Bradford, Pat Brino, Howard Williams, Aaron Martinez, Reggie Salley, Leo Beer, Terry Grandberry
Nov 20, 2024 -

Nick Mayer Ford - Mayfield Heights responded

Thank you so much for your wonderful review! We're thrilled to hear that your experience at Nick Mayer Ford Mayfield was one of the best you've ever had. It's great to know that our team was friendly and attentive to your questions. We're also happy that you enjoyed the celebration at the end of your purchase! We appreciate your kind words and look forward to welcoming you back for any future needs. Enjoy your new car! Sincerely, Team at Nick Mayer Ford Mayfield

October 18, 2024

It seem to me that the right hand did not know what the left hand was doing. Some things were said to be done and were not. More

by lgsale
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jacob George
Oct 21, 2024 -

Nick Mayer Ford - Mayfield Heights responded

Thank you for sharing your concerns with us. We understand that clear communication is crucial, and it seems there may have been some misunderstandings during your experience at Nick Mayer Ford Mayfield. Your feedback is appreciated, and we would like to invite you to reach out to us directly so we can address your situation and ensure it is resolved to your satisfaction. Thank you for your time, and we hope to assist you better in the future. Sincerely, Team at Nick Mayer Ford Mayfield

October 17, 2024

My sales rep Nathan Yancey II was awesome, professional and very conscientious of my time.The best car purchasing experience I have had since I started purchasing cars. I would highly recommend Nick Mayer More

by januaryw15
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nathan Yancey II
Oct 18, 2024 -

Nick Mayer Ford - Mayfield Heights responded

Thank you for your wonderful review! We are thrilled to hear that Nathan provided you with such an awesome and professional experience at Nick Mayer Ford Mayfield. Your recommendation means a lot to us, and we're grateful for your support. We look forward to assisting you again in the future, whether for a new or used vehicle! Safe travels and enjoy your ride! Sincerely, Team at Nick Mayer Ford Mayfield

August 06, 2024

Adam was great with the whole car buying process. He understood I was on a tight budget and got me into a car with extremely low mileage within my budget! I highly recommend coming here!! More

by Jenn
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Adam Church
Aug 07, 2024 -

Nick Mayer Ford - Mayfield Heights responded

Thank you so much, Jenn, for your wonderful review! We’re thrilled to hear that you had a great experience with us, and we appreciate your kind words about Adam and our team. At Nick Mayer Ford Mayfield, we strive to help our customers find the perfect vehicle that meets their needs and budget. We look forward to assisting you again in the future! Sincerely, Team at Nick Mayer Ford Mayfield

July 30, 2024

I had an excellent customer service experience at this dealership! All the people I interacted with were so helpful and focused on creating a positive experience for me. My Sales Specialist, Greg was v More

by mlauer23
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Greg Fazakas, Sean Bradford
Jul 31, 2024 -

Nick Mayer Ford - Mayfield Heights responded

Thank you for choosing Nick Mayer Ford Mayfield and for sharing your wonderful experience with us! We greatly appreciate your kind words and are thrilled to hear that Greg provided you with top-notch service. We look forward to welcoming you back and truly appreciate your recommendations to your family and friends. See you next time! Sincerely, Team at Nick Mayer Ford Mayfield

June 27, 2024

This is a wonderful dealership! The people are friendly, competent and eager to meet your needs. My transaction was handled professionally and quickly. I was told what to expect eve More

by Deb Dobbs
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Ryan
Jun 28, 2024 -

Nick Mayer Ford - Mayfield Heights responded

Thank you for your kind words, Deb! We are thrilled to hear about your positive experience at Nick Mayer Ford Mayfield. It's wonderful to know that our team provided you with friendly and professional service throughout your transaction. We take pride in ensuring a high-quality experience for all our customers, and we are delighted that you love your vehicle. Thank you for recommending us to others in need of a quality, carefully inspected used vehicle. We look forward to welcoming you back in the future! Sincerely, Team at Nick Mayer Ford Mayfield

June 25, 2024

The level of service I got from this dealership was nothing short if amazing. I will be coming back for all my future purchases and needs. More

by philip.ellis.j
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Greg Jones, Greg Gromack
Jun 26, 2024 -

Nick Mayer Ford - Mayfield Heights responded

Thank you for choosing Nick Mayer Ford Mayfield, we are thrilled to hear about your amazing experience with us! We appreciate your kind words and look forward to assisting you with all your future purchases and needs. See you next time, Philip! Sincerely, Team at Nick Mayer Ford Mayfield

June 11, 2024

Not truthful about anything. Doesn't return phone calls. Never got the gas voucher they promised. Pick who they want to ring their bell after a purchase. Wish I could give them b More

by Unsatisfied
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
James Lacy and Rick Gamiere
Jun 17, 2024 -

Nick Mayer Ford - Mayfield Heights responded

We acknowledge your review and are currently looking into the events you’ve detailed.

Jun 17, 2024 -

Unsatisfied responded

I asked that my car be detailed because of a foul smell. James came and picked my car up 2 times and, it still never got detailed. All I asked was that my car seats and carpet be cleaned and it still has not happened. The flyer I received in mail about the gas voucher was promised to me for the entire $250, in a couple of weeks after the deal but, still haven't received it. Being a female should make women aware to take a man along with you when buying a vehicle. This is customer service at it's worse.

June 05, 2024

This place is amazing! When you sre dealing with them you are dealing with people caring for people, no just another sales person! They exceeded my expectations and I wil More

by Yuri
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jacob and Luis
Jun 11, 2024 -

Nick Mayer Ford - Mayfield Heights responded

Thank you, Yuri, for the glowing 5-star review! We are thrilled to hear about your amazing experience at Nick Mayer Ford Mayfield. We take pride in providing exceptional customer service and exceeding expectations. Your recommendation means a lot to us, and we look forward to welcoming your friends and coworkers to our dealership. Thank you for choosing us! Sincerely, Team at Nick Mayer Ford Mayfield

April 04, 2024

Everyone was so nice. Ryan was exceptional excellent and a wonderful salesman along with the finance gentleman that took care of me More

by candycewalker
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ryan, berry and finance person
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