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Nick Mayer Ford - Mayfield Heights

Mayfield Heights, OH

Overview
Reviews
4.0
128 Reviews
Call Dealership (888) 854-0724

6200 Mayfield Road

Mayfield Heights, OH

44124

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Showing 128 reviews

November 04, 2025

All expectations were met or exceeded. The delivery of the truck was fine. Transaction was very efficient More

by Jrhpah
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jacob George
Report | Print
Nov 05, 2025 -

Nick Mayer Ford - Mayfield Heights responded

Thank you for your wonderful review! We are thrilled to hear that all your expectations were met or exceeded during your transaction at Nick Mayer Ford Mayfield. It's great to know that the delivery of your truck was smooth and that you found the process efficient. We appreciate your feedback and look forward to assisting you again in the future! Sincerely, The Nick Mayer Ford Mayfield Team

August 28, 2025

Customer service completely terrible will not return calls or stand behind vehicle called back multiple times no call back! More

by Kniselykurt
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
James
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Sep 01, 2025 -

Nick Mayer Ford - Mayfield Heights responded

We acknowledge your review and are currently looking into the events you’ve detailed.

Sep 01, 2025 -

Kniselykurt responded

Phone call would be nice and follow up about the problem with truck, like I said I wasn’t 20 min down road after I purchased the truck when light came on, I called James right away he said they would look into it and no response!

August 14, 2025

Pleasant and respectful listen to what I wanted and worked with me to make my monthly payments affordable. More

by joellen.liberatore
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Willie Jofferion
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Aug 14, 2025 -

Nick Mayer Ford - Mayfield Heights responded

Thank you for your review, Joellen! I appreciate your feedback about the experience you had with us at Nick Mayer Ford Mayfield. It's great to hear that our team was able to listen to your needs and assist you in finding affordable monthly payments. We look forward to seeing you again. Sincerely, Colton Hinkle (440) 449-1000 ext: 269

May 28, 2025

Willie was patient in waiting for us to get the the point of buying our Bronco Sport. He was terrific! More

by binney.fouts3
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Willie Jofferion
Report | Print
May 28, 2025 -

Nick Mayer Ford - Mayfield Heights responded

Thank you for your wonderful review! We're thrilled to hear that Willie provided you with the patience and support you needed during your purchase of the Bronco Sport. At Nick Mayer Ford Mayfield, we strive to make every experience a positive one. We look forward to seeing you again soon! Sincerely, Colton Hinkle (440) 449-1000 ext: 269

May 22, 2025

I had a great experience. B. Williams & Serg Protopenko were very attentive and answered all my questions. Great at their job. More

by kmczar
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
B Williams, S Protopenko
Report | Print
May 22, 2025 -

Nick Mayer Ford - Mayfield Heights responded

Thank you for your wonderful review! We're thrilled to hear that you had a great experience with us at Nick Mayer Ford Mayfield. It's fantastic to know that B. Williams and Serg Protopenko were attentive and helped answer all your questions. I appreciate your kind words and look forward to seeing you again soon! Sincerely, Colton Hinkle (440) 449-1000 ext: 269

April 24, 2025

I would highly recommend, Salesperson, Jacob George. He was patient, informative, kind and professional. Jacob helped us narrow our car search to a few vehicles. We then met Christopher Johnson. "CJ More

by MARteach & MR
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jacob George, Chris Johnson
Report | Print
Apr 24, 2025 -

Nick Mayer Ford - Mayfield Heights responded

Thank you so much for your wonderful review! We truly appreciate your kind words about Jacob and CJ at Nick Mayer Ford Mayfield. It's great to hear that they were able to assist you so efficiently and meet your needs. We look forward to welcoming you back when you're in the market for another vehicle. Don’t hesitate to share your experience with family and friends! Sincerely, Colton Hinkle (440) 449-1000 ext: 269

February 27, 2025

Sales rep and staff worked very honestly to get us the best deal! They were patient with us and we got a really nice car More

by rhryn83
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nathan
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Feb 28, 2025 -

Nick Mayer Ford - Mayfield Heights responded

Thank you for your wonderful review! We're thrilled to hear that our team at Nick Mayer Ford Mayfield was able to assist you in finding a really nice car and securing the best deal. Your satisfaction is our priority, and we appreciate your kind words about our staff's honesty and patience. We look forward to seeing you again soon! Sincerely, Team at Nick Mayer Ford Mayfield

February 22, 2025

Didn’t keep the word! Just need you to sign the paperwork and then not even answer the phone calls! More

by VovaS
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
James Cutting, Robert Burgett, Willie Jofferion, Pat Brino, Howard Williams, Aaron Martinez, Reggie Salley, Terry Grandberry, Greg Gromack, Colton A Hinkle
Report | Print
Feb 25, 2025 -

Nick Mayer Ford - Mayfield Heights responded

Thank you for your feedback. We understand your frustration regarding communication and the paperwork process. At Nick Mayer Ford Mayfield, we strive to meet our customers' expectations and appreciate your insights. Thank you for bringing this to our attention. Sincerely, Team at Nick Mayer Ford Mayfield

January 19, 2025

Friendly, professional process from start to finish. Communication was a top priority. Absolutely would purchase from them again. More

by memadden62
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris Johnson
Report | Print
Jan 20, 2025 -

Nick Mayer Ford - Mayfield Heights responded

Thank you for your wonderful feedback! We're thrilled to hear that you had a friendly and professional experience at Nick Mayer Ford Mayfield. We prioritize clear communication, and it's great to know that it made a difference for you. We look forward to assisting you again in the future! Sincerely, Team at Nick Mayer Ford Mayfield

January 12, 2025

I recieved great customer service during the whole car buying process from start to finish More

by Calhoun_amber
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Deon Wheat
Report | Print
Jan 14, 2025 -

Nick Mayer Ford - Mayfield Heights responded

Thank you for your wonderful review! We're thrilled to hear that you received great customer service throughout your car buying experience at Nick Mayer Ford Mayfield. We strive to provide a seamless process for our customers. We look forward to seeing you again in the future! Sincerely, Team at Nick Mayer Ford Mayfield

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