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Newton Nissan - Service Center

Gallatin, TN

4.6
774 Reviews

774 Reviews of Newton Nissan - Service Center

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November 24, 2021

David Stone replaced missing clips on rear tire guard while I waited. It was a busy day but he took care of it on the spot - no charge! Great service.... More

by Dtknowles
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Stone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 26, 2021 -

Newton Nissan responded

Thank you for taking the time to leave us a five-star rating! We are very happy to hear that David provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

November 02, 2021

He was cocky and rude and didn’t seem to know what he was talking about. I also felt that he was overcharging me. More

by Mad
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Mitch Roberts
1.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 08, 2021 -

Newton Nissan responded

Thank you for taking the time to share this with us! We're very sorry to hear that you didn't have a 5 star service experience with our service department! We've let our management team know about your experience- they'd love to hear more and discuss this with you. Please send us a message with your contact information so they can reach out to you directly and find out what happened. Please email us at marketing@newtonmotorgroup.com. While we're disappointed to learn that we didn't meet your expectations, we'd love to try to earn your continued business and make sure the same thing doesn't continue to happen.

October 30, 2021

They have excellence service and are really well with working with you to help you reach your goal. More

by missbowers05
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Thomas
Nov 01, 2021 -

Newton Nissan responded

Thank you for choosing Newton Nissan, your feedback and rating mean a lot to us. We're glad Robert was able to help, and we hope to see you again!

October 23, 2021

David took care of my Nissan Rogue Battery replacement in the key fob in minutes. He went on to show me how to do it myself, and some additional tips. In-out-bang!! The way it should be done!! Thank you, Dav More

by Mark
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Stone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 25, 2021 -

Newton Nissan responded

Thank you for sharing your thoughts about your experience with David and our team here at Newton Nissan. We appreciate your business and hope to see you again soon!

September 04, 2021

Traded my car for a bad a** 2021 Altima Platinum!! Lacy Teagarden is the bomb!!! Go see her— she went above and beyond for me!! More

by Nursedj
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cody Patana, Lacy Tegarden
Sep 05, 2021 -

Newton Nissan responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience with Lacy here at Newton Nissan.

September 01, 2021

Although my vehicle had undergone several repairs, it was Matt who took it upon himself to continue to check into my concerns, even on his off hours. People like Matt who step up to the plate, even when no More

by Mschnur57
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Stone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Moses Dumas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chip Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matthew England
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jovani Campos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cody Patana, Nick Nieves
Sep 01, 2021 -

Newton Nissan responded

We are very happy Matt provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

August 31, 2021

We have done business with Newton for years, but a resent event reminded me just how great they are. Our battery went dead while I was waiting to pick my wife up from an outpatient procedure. In a panic beca More

by Mckinneydavid404
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Stone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 01, 2021 -

Newton Nissan responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback. We're so glad that David was able to help you out, and we look forward to seeing you again!

August 04, 2021

Service Advisor, Chip Smith went out of his way to help me purchase a used truck for my son. I called him and asked if I gave him a vin number could he look up the history of that truck. I called him twice More

by Jeff H.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chip Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 04, 2021 -

Newton Nissan responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear that Chip delivered such a great experience. We hope you continue to enjoy your new truck, Jeff! We look forward to having you as one of our valued customers for years to come.

July 10, 2021

MR. Robert Thomas is a true passionate dealer who is people first. I got the best deal for my trade-in today and car I wanted. More

by jeielballard
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Walling
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Stone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kristy Wade
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amanda Rose
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Robert Thomas
Jul 12, 2021 -

Newton Nissan responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. Congratulations on your new vehicle! We will share your comments with Robert and our team, and we look forward to working with you again.

June 21, 2021

bro this guy kinda poggo you know what i mean More

by maregaw752
Recommend Dealer
Yes
Employees Worked With
Nick Tice
Jun 21, 2021 -

Newton Nissan responded

We appreciate your business and our team looks forward to serving you again soon!

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