Newton Nissan - Service Center

Service Dept went above and beyond for grieving daughter My daddy passed away around 9pm on a Thursday. In the wee hours of the morning as we were driving 60+ miles back home we heard a noise that sounded li My daddy passed away around 9pm on a Thursday. In the wee hours of the morning as we were driving 60+ miles back home we heard a noise that sounded like something fall off our Pathfinder. We needed to be about 90 miles away by 2 on Friday to help make arrangements. I called the service department on Friday morning and spoke with Dave (I hope I got that name right) I explained my situation and he said to come in and they would check it out. He was so understanding and kind to me. They checked out my vehicle quickly, found a simple clip missing from the molding around the back glass, fixed it and had me ready to go in less than an hour. I truly appreciate their service and kindness during my distress. Thank you Dave and your entire crew. It wasn't my first time having my vehicle serviced there and it won't be the last for sure. More

First Time Customers This was the first time my wife and I came to this Nissan dealership. We have nothing but good things to say about this place. EVERYBODY was friendl This was the first time my wife and I came to this Nissan dealership. We have nothing but good things to say about this place. EVERYBODY was friendly, helpful and diligent. My wife's vehicle(2012 Nissan rogue) had a squeaking noise for the past couple of months and we took the car originally to the Nissan in Franklin and there where no help. Not only did they not fix the squeak problem but they did not inform us that the car needed a engine filter change...badly. The Nissan in Gallatin informed us of the filter problem that should have been changed awhile back bu again we where never informed, so they saved us future engine trouble. Not only did they do that but they fixed the squeaking problem. The wife and I are so happy and glad that we went there. We live in spring hill and we gladly make the hour trip to get our oil changed without any hesitation. Shout out to Vernon and JT for great customer service!! More

oil change/tire rotation Always great service with friendly staff. They have always been very professional and courteous. I would recommend this service dept to anyone. Alw Always great service with friendly staff. They have always been very professional and courteous. I would recommend this service dept to anyone. Always pleased with them. More

Best Service Department Ever! Having my car serviced is pretty far down on my list of things I enjoy doing, but when I recently took my car in for an oil change and tire rotation, Having my car serviced is pretty far down on my list of things I enjoy doing, but when I recently took my car in for an oil change and tire rotation, I was surprised at how pleasant the experience was. The employee who took care of me, Vernon, was especially friendly, and went out of his way to accommodate me. He even saw to it that my car was vacuumed and hand washed!! I couldn't believe it. It was like my car was brand new again! The waiting area is comfortable with complimentary snacks and wi-fi, and there's even a playroom for children to pass the time. I was also impressed by the salesman, Brandon, who sold me my car months ago. He came over to chat while I waited. Which, by the way, wasn't very long at all. I was in and out in about an hour. I live about 30 minutes from this dealership, and I will always go there to have my car serviced. The exemplary service is so worth the drive. Newton Nissan just keeps impressing me. No wonder they're rated the best Nissan dealership in the country! More

Always go above and beyond The customer service is excellent. They always go above and beyond. I feel like family. They take the time to get to know me. They always pay attentio The customer service is excellent. They always go above and beyond. I feel like family. They take the time to get to know me. They always pay attention to detail. More

Excellent Service!!!!!!! Best dealership service in Sumner County!!!!!!! Would not go anywhere else. Excellent sales staff, and service. Do not bother going anywhere else, y Best dealership service in Sumner County!!!!!!! Would not go anywhere else. Excellent sales staff, and service. Do not bother going anywhere else, you will be wasting your time Shannon Long More

Oil and in cabin air filter change The service is done in a timely manner. The advisor keeps you updated on how things are going. Staff is friendly. I like that they send you discount The service is done in a timely manner. The advisor keeps you updated on how things are going. Staff is friendly. I like that they send you discount offers on services periodically. Nikki Fish More

the service was exlant everyone was very helpful everything was done in a timely manner. I have never had a bad experience at this dealership. my wife agrees with me everyone was very helpful everything was done in a timely manner. I have never had a bad experience at this dealership. my wife agrees with me More

Consistent Great Service!!! I get my car serviced here more often than most and there service is second to none!! I'm probably in there once everyother month and everyone is frie I get my car serviced here more often than most and there service is second to none!! I'm probably in there once everyother month and everyone is friendly, honest, and extremely welcoming!! Vernon was a great addition to your team!! More

Oil change and inspection It was a great experience, they were fast and priced right, the employees are very nice and know what they are talking bout, very clean It was a great experience, they were fast and priced right, the employees are very nice and know what they are talking bout, very clean More