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Newton Nissan - Service Center

Gallatin, TN

4.6
774 Reviews

774 Reviews of Newton Nissan - Service Center

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February 08, 2018

2nd time much better Thanks to Bubba for calling me back and taking care of my recall! And to Mitch very unprofessional when I was leaving. Just to let you know I have m More

by Paula
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Bubba
January 04, 2018

Overcharged oil change Bought our 2015 Rouge brand new at Newton, got a fair deal with nice folks. Wife recently went in for oil change and tire rotation, got up sold by Dal More

by Ripped 12/2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Dalton Clark
Jan 05, 2018 -

Newton Nissan responded

Hi there, Thank you so much for taking the time to share your story, and for coming in to see our Service Manager, Nick, to discuss the charges yesterday. Anytime we have an unhappy customer, we will always go the extra mile to make it right. I have spoken with Nick, and I was very glad to hear that the charges were explained to your satisfaction! Thank you again for coming in and for continuing to trust us with your service needs! We look forward to seeing you again soon! Sincerely, Katie R.

December 20, 2017

Excellent customer service. From start to finish, the experience of purchasing a car through Newton Nissan was positive. Having our car services at Newton is no different. We exp More

by J&JWatson07
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh Vinkler, Dalton Clark, Cole Chrisman
December 18, 2017

Very Helpful. I called for an appointment and they were able to get me in the next day. When Inarrived they were right there to take care of the issue. They directl More

by debrodgers
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Stone
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 17, 2017

replacement Every time I visit this dealership the process runs smooth and quickly. I Service advisor is always on top of progress of my vehicle. Replacing the do More

by gbfans
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Stone
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 13, 2017

Bad Service Purchased a new Nissan Rogue 2017 back in the summer. Had problem with the fuel gauge not registering right. Took it back too Newton Nissan in Galla More

by lwblueyes
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
David Stone
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : JP was our sales person. We went back to talk to JP about purchasing another Rogue before all this trouble. Told JP what we could get for our trade in selling straight out and JP said then we better take back and walked off. Very rude.
Dec 15, 2017 -

Newton Nissan responded

Hi there, Thank you so much for sharing your thoughts with us. I'm sorry to hear about your experience. That must have been very frustrating to go through. Our Service Manager, Nick Nieves, and our owner, Mike Abbondanza, have been trying to reach you. They look forward to hearing back from you. You can reach them at 615-451-6827. Thank you again for sharing! Sincerely, Katie R.

December 10, 2017

Satisfaction, great job, little time I always use NEWTON, like family, Very nice group of people , its like they go out of their way for you, only dealership for me. More

by Kenjef
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don't remember
December 06, 2017

Oil change service I always come to newton Nissan to get my car serviced and they never let me down. They always do a great job! William Boyd More

by Kndekmar
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vernon Ousley
December 06, 2017

Mitch the service guy! My best friend Jane called Mitch to ask what we should do being that my car wouldn't start. Mitch advise me to get a jump and bring it in. I was leavi More

by Harriet D Reese
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mitch Roberts
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 06, 2017

Our First Oil Change and Tire Rotation on our 2017 Rogue! From the moment we arrived, until the completion of our vehicle's service, we were greeted professionally, with smiles, friendliness, and utmost respe More

by cruisinthrulife
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dalton Clark, and Priscilla Warren, Dalton Clark, Priscilla Warren
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