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774 Reviews of Newton Nissan - Service Center
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March 30, 2019
Scheduled simple service waited for 3 hours Scheduled simple service which service rep told me shouldn’t take much time (less than an hour). Made a schedule at 8am on Saturday. To schedule at Scheduled simple service which service rep told me shouldn’t take much time (less than an hour). Made a schedule at 8am on Saturday. To schedule at this time on Saturday I had to Wait for three weeks. I was at waiting room for two hours waiting and seeing pretty much all people come and I still got no news from anyone what’s going on with my car. When I checked with a service rep he told me that calibrating keys takes 45 minutes for computer to complete and they are still working on it. I couldn’t understand why they were talking care of other people’s cars that came after me and had no appointments. Unbelievably poor service. If you are not going to follow appointment schedule then don’t schedule them for the god’s Sakes! I honestly don’t know what happened and what’s happening with this dealer. I bought my car here and recommended at least 4 other people who bought new cars from this place. NEVER AGAIN! I’M DONE WITH NEWTON NISSAN! More
by shtreber
Employees Worked With
Other Employees :
I don’t know the name , Todd Yates, Dalton Clark, Trace Henson, Richard Grenamyer
March 17, 2019
It was great!!! The service people are very friendly and helpful. They want to do the best for the people and the vehicles. They are kind and are concerned about you The service people are very friendly and helpful. They want to do the best for the people and the vehicles. They are kind and are concerned about your vehicle and safety of yourself and family. More
by Taylor,Valerie
Employees Worked With
Other Employees :
Todd Yates, Dalton Clark
March 04, 2019
3/4/2019 Service I am continually amazed and extremely pleased with the attention and personal service that I receive consistently from Newton NISSAN. I am a former ow I am continually amazed and extremely pleased with the attention and personal service that I receive consistently from Newton NISSAN. I am a former owner of Audi, Jaguar and BMW. Now I drive a Maxima. My daughter’s life was saved by a NISSAN. This dealership is amazing. From my salesman, Kevin Valentine, to the service of David Stone, I have never been more pleased with what has always been a positive experience with both vehicle and dealership. Alex Davis solved an unusual SiriusXM connection issue. Sheryl Morris seems to be everywhere to solve any issue. Collin Gervais is their internet and electronic guru. Today, the service was once again superbly satisfied by Dalton Clark. I have faith and feel secure that they truly place service as a priority, while selling good vehicles s well. If you live in Central Tennessee, or even just nearby, you would be NUTS to go anyware else. Fantastic and caring group of professionals. Newton NISSAN has made me a loyal customer for life. More
by Tennessee Ron
Employees Worked With
Other Employees :
Alex Davis, Sheryl Morris, Dalton Clark
February 15, 2019
"Prompt excellent service" Ronnie Whitefield was so friendly, nice and accommodating. This kind of service makes it so easy and convenient. A very pleasant experience. I will de Ronnie Whitefield was so friendly, nice and accommodating. This kind of service makes it so easy and convenient. A very pleasant experience. I will definitely recommend your service. More
by mle
Employees Worked With
Ronnie Whitefield
February 07, 2019
Mitch Roberts is the BEST!! And so is NEWTON NISSAN!!! Love this dealership service department but everyone is so friendly from front to back. Waiting area is very comfortable and I like that you can watc Love this dealership service department but everyone is so friendly from front to back. Waiting area is very comfortable and I like that you can watch your car come in and be worked on. Every time I am happy when I leave. With Mitch, I have complete trust! I give him a call, had over my keys and he takes good care of me always! Have always driven a Nissan and have no doubt my next one will come from this dealership. More
by Nissan1975-2015
Employees Worked With
February 05, 2019
correcting a mistake took vehicle in for ac work said had a leak and would be 900.00 to repair After talking with Nick the service manager he took the vehicle back in a took vehicle in for ac work said had a leak and would be 900.00 to repair After talking with Nick the service manager he took the vehicle back in and made repair that he felt should of been completed when in the first time at a very fair price appreciated owning up to mistake and making things right. would definitely return to have work done on my vehicle thanks to Nick More
by joe1234
January 25, 2019
Best service advisor Mitch always goes above and beyond every visit. I highly recommend him at Newton Nissan. He’s very friendly and knowledgeable as well. Ask for Mitch y Mitch always goes above and beyond every visit. I highly recommend him at Newton Nissan. He’s very friendly and knowledgeable as well. Ask for Mitch your next visit! More
by D
Employees Worked With
January 25, 2019
Excellent oil change Everyone was really friendly. While waiting on oil change, I walked around the lot. Although I wasn’t planning to buy a car, they weren’t pushy at all Everyone was really friendly. While waiting on oil change, I walked around the lot. Although I wasn’t planning to buy a car, they weren’t pushy at all. They understood that I was just there for an oil change. More
by Mfisher73
Employees Worked With
Chip , Ian Isham
January 18, 2019
Great job with warranty repair I had a problem with my cruise control on my Maxima. I took this to one dealership who would not help. Service department here took ownership to do I had a problem with my cruise control on my Maxima. I took this to one dealership who would not help. Service department here took ownership to do what it took to repair the car. They provided a loaner while they repaired the car. They also did a great job in keeping me informed of the status. Thanks for doing a great job! More
by dsampley
Employees Worked With
Cant remember
January 09, 2019
Excellent Robert is the best. He works very hard too get you an affordable and reliable car that meets your needs. Thank you so much, Robert. Robert is the best. He works very hard too get you an affordable and reliable car that meets your needs. Thank you so much, Robert. More
by Mee Mee
Employees Worked With
Robert Thomas
